Service User and Advocate Survey - Effective

Question Title

* 1. Your Name

Question Title

* 2. Care Home Name

Question Title

* 3. Care Home Post Code

To help us monitor our performance against the standards set by the Care Quality Commission (CQC), we would like to
ask you to comment on how we perform against the CQC’s Fundamental Standards which we are legally obliged to
There is space at the end of the survey for you to add further comments if you want to explain your score or add any
other comments to help us to improve our service.

The CQC Key Question “EFFECTIVE” states:

"Our service must be effective which means that people’s care, treatment and support achieves a good outcome,
promotes a quality of life and is based on the best possible evidence. In adult social care this means that people are
supported to live their lives in the way they choose and experience the best possible health and quality of life outcomes."