Welcome to our survey!

 
Healthwatch Telford and Wrekin is your local independent Health and Social Care champion which strives to ensure that your voice is heard in improving the services you use, whether it is a GP Practice, Dental Surgery, Optician, Hospital, Care Home or a Mental Health Service.
 
The purpose of this is survey is to:
  • Explore the public's experiences of accessing health and social care services within Telford & Wrekin during the Coronavirus (COVID-19) pandemic.
  • Understand how much people’s mental health and wellbeing has been affected.
  • Know what people think of the information/guidance/advice offered.
  • Identify what has worked well and what could be done better.
 
Please note we will not ask you to disclose any personal details, neither will they be shared or identifiable.

We will, however, only collect basic information (example; Postcode). Additionally, we will gather and share the wider collective views/opinions of the public.
 
Completing the questionnaire:
  • To complete this survey please place a ‘tick’ or ‘write your answer’ in the box provided.
  • If you cannot answer a question – please leave it blank and continue to the next question.

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* 1. Have you or someone in your household been diagnosed as having  Coronavirus (COVID-19)?

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* 2. Do you or someone in your household fall into any categories which consider you to be high risk from Coronavirus (COVID-19)? (Tick all that apply)

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* 3. Do you care/support someone who is considered to be at high risk from Coronavirus (COVID-19)? (Tick all that apply)

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* 4. If you ticked ‘yes’ to the previous question – what do they think has been the most challenging aspect during the pandemic? (if this does not apply to you please enter 'N/A' into the comment box below)

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* 5. Has the pandemic affected your ability to access healthcare for other conditions? (such as: cancelled appointments, getting prescriptions/medication…)

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* 6. Have you been delayed in getting any medical treatment from a GP or Hospital (e.g. A&E) for a condition, due to the concerns around Coronavirus (COVID-19)?

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* 7. How easy is it to understand about keeping yourself and others safe?

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* 8. Information can be found via many resources, where have you found information/advice? (Tick all that apply)

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* 9. Do you think there is enough support and information available to yourself or others about mental health?

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* 10. Do you feel there is any information or guidance that was not accessible/available, that you would have found helpful?

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* 11. How important is it for you to stay in contact regularly with others?

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* 12. How often are you staying in contact with others?

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* 13. Do you find communicating/staying in contact with others has helped you?

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* 14. Overall, do you feel anything could have been done better?

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* 15. Add any additional comments you would like to make

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* 16. Your opportunity to recognise anyone who deserves special praise for their support during the Coronavirus (Covid-19) pandemic

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