Customer feedback - West Wales Care and Repair

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* 1. Which service did you receive?

Caseworker service - advice and support

Practical service - adaptations and repairs

Both caseworker and practical services

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* 2. How would you rate your initial contact with Care & Repair West Wales?

Extremely helpful

Very helpful

Not so helpful

Comments

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* 3. Were you satisfied with the standard of work carried out in your home?

Yes

Not - applicable, I did not have an adaptation

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* 4. Were you happy with the contractor who carried out the adaptations work at your home?

Yes

Not applicable - I did not have an adaptation

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* 5. Were you happy with the caseworker who visited your home?

Yes

Not applicable - I didn't receive the casework service

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* 6. Has the service you received helped you feel more confident and independent?

Yes

Not applicable

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* 7. Is it easier for your family or carer to help with your daily needs now?

Yes

Not applicable - I don't have a carer or family helping with my daily needs

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* 8. Has the work carried out improved your quality of life?

Yes

Not applicable

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* 9. How satisfied were you overall with the service/adaptations you received?

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Comments

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* 10. Would you recommend the service you received from Care & Repair?

Yes

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* 11. Is there any part of the service you would like us to improve?

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* 12. Do you require any further help or advice from Care & Repair?

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* 13. What is your address and postcode?

Address *

Address 2

City/Town *

ZIP/Postal Code *