Cote Royd Dental Practice Feedback Survey

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Quality of Dental Care	Quality of Dental Care Very Dissatisfied	Quality of Dental Care Dissatisfied	Quality of Dental Care Neutral	Quality of Dental Care Satisfied	Quality of Dental Care Very Satisfied
Practice Broucher	Practice Broucher Very Dissatisfied	Practice Broucher Dissatisfied	Practice Broucher Neutral	Practice Broucher Satisfied	Practice Broucher Very Satisfied
Contacting the practice via Telephone	Contacting the practice via Telephone Very Dissatisfied	Contacting the practice via Telephone Dissatisfied	Contacting the practice via Telephone Neutral	Contacting the practice via Telephone Satisfied	Contacting the practice via Telephone Very Satisfied
Customer Service	Customer Service Very Dissatisfied	Customer Service Dissatisfied	Customer Service Neutral	Customer Service Satisfied	Customer Service Very Satisfied
Number of services offered at the practice	Number of services offered at the practice Very Dissatisfied	Number of services offered at the practice Dissatisfied	Number of services offered at the practice Neutral	Number of services offered at the practice Satisfied	Number of services offered at the practice Very Satisfied
Practice Website	Practice Website Very Dissatisfied	Practice Website Dissatisfied	Practice Website Neutral	Practice Website Satisfied	Practice Website Very Satisfied
Contacting the Practice via Email	Contacting the Practice via Email Very Dissatisfied	Contacting the Practice via Email Dissatisfied	Contacting the Practice via Email Neutral	Contacting the Practice via Email Satisfied	Contacting the Practice via Email Very Satisfied
Staff knowledge and understanding	Staff knowledge and understanding Very Dissatisfied	Staff knowledge and understanding Dissatisfied	Staff knowledge and understanding Neutral	Staff knowledge and understanding Satisfied	Staff knowledge and understanding Very Satisfied
Presentation of the practice outside of Surgery	Presentation of the practice outside of Surgery Very Dissatisfied	Presentation of the practice outside of Surgery Dissatisfied	Presentation of the practice outside of Surgery Neutral	Presentation of the practice outside of Surgery Satisfied	Presentation of the practice outside of Surgery Very Satisfied
Presentation of the Practice inside of Surgery	Presentation of the Practice inside of Surgery Very Dissatisfied	Presentation of the Practice inside of Surgery Dissatisfied	Presentation of the Practice inside of Surgery Neutral	Presentation of the Practice inside of Surgery Satisfied	Presentation of the Practice inside of Surgery Very Satisfied
Parking Availability	Parking Availability Very Dissatisfied	Parking Availability Dissatisfied	Parking Availability Neutral	Parking Availability Satisfied	Parking Availability Very Satisfied

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Quality of Dental Care

Quality of Dental Care Very Dissatisfied

Quality of Dental Care Dissatisfied

Quality of Dental Care Neutral

Quality of Dental Care Satisfied

Quality of Dental Care Very Satisfied

Practice Broucher

Practice Broucher Very Dissatisfied

Practice Broucher Dissatisfied

Practice Broucher Neutral

Practice Broucher Satisfied

Practice Broucher Very Satisfied

Contacting the practice via Telephone

Contacting the practice via Telephone Very Dissatisfied

Contacting the practice via Telephone Dissatisfied

Contacting the practice via Telephone Neutral

Contacting the practice via Telephone Satisfied

Contacting the practice via Telephone Very Satisfied

Customer Service

Customer Service Very Dissatisfied

Customer Service Dissatisfied

Customer Service Neutral

Customer Service Satisfied

Customer Service Very Satisfied

Number of services offered at the practice

Number of services offered at the practice Very Dissatisfied

Number of services offered at the practice Dissatisfied

Number of services offered at the practice Neutral

Number of services offered at the practice Satisfied

Number of services offered at the practice Very Satisfied

Practice Website

Practice Website Very Dissatisfied

Practice Website Dissatisfied

Practice Website Neutral

Practice Website Satisfied

Practice Website Very Satisfied

Contacting the Practice via Email

Contacting the Practice via Email Very Dissatisfied

Contacting the Practice via Email Dissatisfied

Contacting the Practice via Email Neutral

Contacting the Practice via Email Satisfied

Contacting the Practice via Email Very Satisfied

Staff knowledge and understanding

Staff knowledge and understanding Very Dissatisfied

Staff knowledge and understanding Dissatisfied

Staff knowledge and understanding Neutral

Staff knowledge and understanding Satisfied

Staff knowledge and understanding Very Satisfied

Presentation of the practice outside of Surgery

Presentation of the practice outside of Surgery Very Dissatisfied

Presentation of the practice outside of Surgery Dissatisfied

Presentation of the practice outside of Surgery Neutral

Presentation of the practice outside of Surgery Satisfied

Presentation of the practice outside of Surgery Very Satisfied

Presentation of the Practice inside of Surgery

Presentation of the Practice inside of Surgery Very Dissatisfied

Presentation of the Practice inside of Surgery Dissatisfied

Presentation of the Practice inside of Surgery Neutral

Presentation of the Practice inside of Surgery Satisfied

Presentation of the Practice inside of Surgery Very Satisfied

Parking Availability

Parking Availability Very Dissatisfied

Parking Availability Dissatisfied

Parking Availability Neutral

Parking Availability Satisfied

Parking Availability Very Satisfied

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* 4. How well does Cote Royd Meet your Needs

Badly

Fine

Well

Very Well

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* 5. Why did you choose Cote Royd rather than another dental practice?

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* 6. How would you rate value for money at the practice?

Bad

Regular

Good

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* 7. On a scale from 1 to 10 how likely are you to recommend our company to a friend or colleague?

	1	2	3	4	5	6	7	8	9	10
1 not likely - 10 deffinatly	1 not likely - 10 deffinatly 1	1 not likely - 10 deffinatly 2	1 not likely - 10 deffinatly 3	1 not likely - 10 deffinatly 4	1 not likely - 10 deffinatly 5	1 not likely - 10 deffinatly 6	1 not likely - 10 deffinatly 7	1 not likely - 10 deffinatly 8	1 not likely - 10 deffinatly 9	1 not likely - 10 deffinatly 10

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* 8. Do you have any comments or feedback you would like to leave us?

Thats the end of the questions - please select the DONE button at the bottom of the page to save your answers

We may wish to contact you regarding some of the answers you leave, if you are happy for us to contact you please leave your name and contact details below, if not please leave them blank.

Thank you again for helping us to improve and we look forward to seeing you again

Cote Royd Dental Practice Feedback Survey

Welcome

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* 1. How long have you been a patient of Cote Royd?

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* 2. How did you hear about us?

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* 3. How would you rate the following services at Cote Royd

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* 4. How well does Cote Royd Meet your Needs

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* 5. Why did you choose Cote Royd rather than another dental practice?

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* 6. How would you rate value for money at the practice?

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* 7. On a scale from 1 to 10 how likely are you to recommend our company to a friend or colleague?

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* 8. Do you have any comments or feedback you would like to leave us?

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* 9. contact details