This survey has been put together by Sobus, H&F Volunteer Centre and LBHF to understand the volunteering needs and challenges of local organisations and how support services can be developed and improved in the future to meet these needs. This is an anonymous survey to enable you to be completely open about any challenges or support you may need. 

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* 1. Does your organisation involve volunteers?

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* 2. Do you have a dedicated volunteer coordinator/manager role?

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* 3. What sort of roles does your organisation offer to volunteers for?

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* 4. Would you describe your volunteers as skilled or unskilled when you recruit them?

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* 5. Do you have a database of your volunteers’ skill sets? 

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* 6. Other than your trustees, has your organisation benefited from a highly skilled volunteer(s) that provided expert support to your organisation and/or its beneficiaries (eg pro bono support, retired business professional, etc)? 

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* 7. Are you fully aware of what support specialist skilled volunteers could offer your organisation and/or your beneficiaries? 

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* 8. Do you have capacity to manage more volunteers? 

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* 9. Does your organisation need more volunteers?

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* 10. If your organisation needs more volunteers, in what areas?

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* 11. Where does your organisation advertise for volunteers?

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* 12. Where does your organisation get the majority of volunteers from?

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* 13. Are you experiencing any problems recruiting volunteers?

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* 14. Has there been a change in the number of volunteers you involve in your organisation over the last few years?

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* 15. Does your organisation experience problems retaining volunteers?

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* 16. How confident are you that your organisation uses up-to-date volunteer management best practice processes and policies?

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* 17. What help does your organisation need with recruiting, inducting, training, supervising and recognising volunteers?

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* 18. Given the current and expected future economic climate, do you predict any challenges or changes in your volunteering needs and ability to effectively manage volunteers?

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* 19. Are there any other points you would like to share with us about volunteering for your organisation and/or across Hammersmith and Fulham?

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