As part of an ongoing effort to improve the WTO website, we are conducting this survey to better understand how we might introduce personalization to the website so that each visitor to the site can select what types of information are of most interest to them and how this information is displayed (for example, a visitor can decide what they see on the homepage).

Your opinion counts!

The survey should take only about 10-15 minutes to complete. 

* 1. To help us understand more about you, please tell us which of the following you are:

* 2. How often do you visit the WTO website?

* 3. If you were given the opportunity to personalize the website so that it displays information of most interest to you how likely is it that you would do so?

* 4. How useful would it be for you to personalize the WTO homepage allowing you to configure what you see on the homepage?

* 5. If you had a personalized homepage, how important for you would it be to have the following on it?

  Very important Moderately important Not very important Not at all Not sure
WTO news
Links to your favourite documents
List of meetings of interest to you
Specific trade topics you are following (e.g. agriculture, dispute settlement)
Information about a specific WTO member

* 6. One type of personalization is to set up "alerts" so you receive emails when certain criteria are met. For example, you could be alerted when new documents are issued on specific topics, or when there is a change in status of a specific dispute or type of dispute.

How useful would this type of service be to you?

* 7. How often would you like to receive email alerts?

* 8. If you could receive targeted email alerts when certain criteria are met, how important would be following subjects be to you?

  Very useful Useful Moderately useful Not very useful Not sure
Dispute settlement
Documents related to a specific topic
Statistics
Information about members
Meetings
News

* 9. For areas where you feel email alerts could be useful, please describe how you would see this working.

* 10. Please let us know if you've any comments or suggestions relating to email alerts?

* 11. How important is it for you to be able to save specific search criteria (e.g. searches you have done in Documents Online, or to find specific disputes or statistics)? This could potentially display the updated results of your search each time you visit the WTO website.

* 12. Do other websites allow you to personalize your experience in ways that you might find useful on the WTO website (please describe the feature and include links to these websites)?

* 13. Do you have any other ideas or comments you would like to share with us that might help us improve the website?

* 14. If you wish to tell us who you are so we can follow up on your ideas please include your name and contact details below.

Thank you for taking the time to fill in our survey. Your feedback is greatly appreciated.

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