Free TradeHelp Network

Thank you for taking the time to complete this short survey, and thank you to our members for being part of the TradeHelp Network. Your feedback will help us continue to support you in the best way we can.

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* 1. Are you already a member of the free TradeHelp Network?

Yes, I use your benefits

I signed up but haven't taken it any further

Not yet, but I might be interested

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* 2. Which parts of the TradeHelp app do you currently use? (tick all that apply):

Toolbox (inc free electronic LGSR, industry calculators & forms)

Quotes

Invoices

Appointments

Customer Finance

I don’t use the app

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* 3. Is there a change we could make to the app which would encourage you to use it / use it more often?

Yes

Maybe

If yes, what would you like to see?

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* 4. Are you a member of the TradeHelp Buying Group?

Yes - for the discounted merchant terms

Yes - for the manufacturer cash back

No - but I would like more information

No - my business wouldn't benefit

If no, why would you not benefit?

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* 5. We will soon be releasing 'TradeHelp Office', a desktop version of our software. The free-to-access version of this will allow customer and appointment management plus visibility of all documents created in the app. The upgrade will include full functionality plus links to Quickbooks and Xero. Will this be useful to you?

Yes

Maybe

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* 6. Coming Soon: Virtual Customer Survey - create virtual appointments for your customers with a link to carry out a survey via video call. Will this be useful to you?

Yes

Maybe

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* 7. Coming soon: Service and Boiler Care Plans – create simple personalised plans, with documents and t&cs provided, plus easy direct debit setup all through TradeHelp Office. Would you find this useful?

Yes

Maybe

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* 8. Would you like this Care Plan tool to include options with smart boiler/controls/filter monitoring, enabling you to see remotely if any issues arose with your customer’s heating system?

Yes

Maybe

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* 9. Coming Soon: Customer Website Quote tool – configure with your preferred products/pricing and host on your website (or we will produce a simple ‘one page’ site for you) providing potential customers with an instant quote subject to survey. Would you find this useful?

Yes

Maybe

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* 10. What would you be prepared to pay per month for an optional upgrade providing all of the extra functionality above (NB our normal offering will remain free)?

£5 - £15

£15 - £25

£25 - £35

My business would not benefit from these additional tools

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* 11. What else could TradeHelp provide for you which would help to support your business?

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* 12. If you would like to enter the prize draw to win a £250 Amazon voucher, please provide your contact details below. The draw closes on 2nd July 2020 and the winner will be informed by telephone and email on or before 6th July 2020. Full t&c's can be found here.

Name

Company Name

Email Address

Phone Number

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* 13. If you are happy for us to contact you about your answers, or would like to be part of a focus group to feedback on new ideas, please tick the box below.

I am happy to speak to TradeHelp about my answers and about how I think TradeHelp can support me better.