Welcome to this survey - Here is some information about the research.

Title of Study: Hate Crime – Why do people not engage with support services?
Version Number 1: 15/11/17

You are invited to take part in a research study. Before you decide whether you would like to participate it is important that understand why the research is taking place and what it will involve. Please read the following information carefully. It is important to understand that you do not have to accept this invitation to take part and you should only agree to take part if you wish to.

What is the purpose of this study?
The purpose of this piece of research is to identify barriers that may stop victims of hate crime engaging with support services. This research is imperative as incidences of hate crime have increased it is important that we provide as much support to victims as we can.

Do I have to take part?
Participation is completely voluntary. Whilst doing the questionnaire you can stop at any time by pressing the exit button in the top right hand corner, however the responses up until the point you decide to exit the survey will be collected. If you wish to remove all your answers from the survey just backtrack through the questions using the previous button and remove your answers then exit the survey. If you decide not to answer a question simply press the next button and move on to another question.

What will happen if I take part?
If you decide to take part, you will be asked to fill out a quick online questionnaire. It will consist of 10 questions and should take no longer than 10 minutes to fill out. The data that you provide will be stored in a secure university M:Drive so only the researchers have access to it.

Are there any risks in taking part?
No risks have been identified for anyone that wishes to take part. Every effort has been made to direct the questions to reasons why people don’t engage with support services. You will not be asked to talk about any previous victimisation.

Are there any benefits in taking part?
There are no personal benefits of taking part. However, the aim of this research is to help improve support services for victims of hate crime, therefor if you decide to take part the information you provide may help improve these services.

What if I am unhappy or if there is a problem?
If you are unhappy or there is a problem, please feel free to let us know by contacting Louise Hardwick at 0151 7942994 and we will try to help. If you are still unhappy or have a complaint you feel you cannot come to us with then you should contact the Research Governance Officer at ethics@liv.ac.uk. When contacting the Research Governance Officer, please provide details of the name or description of the study (so that it can be identified), the researchers involved, and the details of the complaint you wish to make.

Will my participation be kept confidential?
You will not be asked any personal details such as your name or age and IP addresses will not be collected. This will provide you with complete anonymity.

What will happen to the results of the study?
The results of the study are going to be used in an undergraduate research study report that will be assessed and graded by university academics. It will also be given to the Anthony Walker Foundation and potentially used inform their policies and enhance their services.