Thanks for taking the time to complete our 2016 Ulster Bank Belfast International Arts Festival survey.

We are interested in getting your feedback and it should take no longer than fifteen minutes of your time to complete.

To be entered into our draw for overnight accommodation in the Europa Hotel, complete with full Irish breakfast and afternoon tea, please enter your details at the end. Prize courtesy of Hastings Hotels.

* 1. Are you currently over 16 years of age?

* 2. What age are you?

* 3. What is your gender?

* 4. Did you attend an event as part of the Ulster Bank Belfast International Arts Festival between Tuesday 11 October and Saturday 29 October 2016?

* 5. Have you attended previous Ulster Bank Belfast International Arts Festival events prior to 2016?

* 6. Did you see a copy of the Ulster Bank Belfast International Arts Festival printed programme in 2016? (If no please skip to question 8)

* 7. How would you rate the following elements of the Ulster Bank Belfast International Arts Festival 2016 printed programme? (Please select one answer per row)

  Very Good Good Average Poor Very poor Don't know
Design/attractiveness
Layout/usability
Information and event details 
Information on venues/locations
Information on how to book
Overall

* 8. How would you rate the following elements of the Ulster Bank Belfast International Arts Festival 2016 highlights programme? (Please select one answer per row)

  Very good Good Average Poor Very poor Don't know
Design/attractiveness
Layout/usability
Information and event details
Information on venues/locations
Information on how to book
Overall

* 9. Did you receive the Ulster Bank Belfast International Arts Festival email newsletter? (If no skip to question 11)

* 10. How would you rate the following elements of the Ulster Bank Belfast International Arts Festival 2016 email newsletter? (Please select one answer per row)

  Very good Good Average Poor Very poor Don't know
Design/attractiveness
Layout/usability
Information and event details
Information on venues/locations
Information on how to book
Frequency
Overall

* 11. Which of the following examples of marketing for the Ulster Bank Belfast International Arts Festival 2016 actively prompt you to book your tickets? (Please select one answer per row)

  I saw it before I booked but it didn't prompt me to buy I saw it and it prompted me to book my tickets I saw it but only after I had booked my tickets I didn't see this
Festival printed programme
Festival e-newsletter
Festival website (belfastinternationalartsfestival.com)
Festival Facebook page
Festival Twitter account
Newspaper insert

* 12. Did you visit the website? (belfastinternationalartsfestival.com) (If no skip to question 14)

* 13. How would you rate the following elements of the Ulster Bank Belfast International Arts Festival 2016 website? (Please select one answer per row)

  Very good Good Average Poor Very poor Don't know
Design/attractiveness
Layout/usability
Information and event details
Information on venues/locations
Information on how to book
Overall

* 14. Did seeing or hearing any of the following being advertised or publicised prompt you to purchase tickets for the Ulster Bank International Arts Festival 2016? (Please select one answer per row)

  I saw/heard it before I booked but it didn't prompt me to buy my tickets I saw/heard it and it prompted me to book my tickets I saw/heard it bit only after I had booked my tickets I didn't see/hear this
Outside advertising (billboards, bus shelters, posters)
Adverts in newspapers/magazines
Adverts on radio
Adverts on TV
Press interviews in papers or on radio/TV
Social Media
Other internet websites (not belfastinternationalartsfestival.com)

* 15. Did conversations amongst your friends, family or colleagues actively prompt you to purchase tickets for the Ulster Bank Belfast International Arts Festival in 2016? (Please select one answer per row)

  I saw/heard it before I booked but it didn't prompt me to buy I saw/heard it and it prompted me to book my tickets I saw/heard it bit only after I had booked my tickets I didn't see/hear this
In person (face to face, on the phone, by email)
via Facebook
via Twitter
via a personal blogging site

* 16. Did anything else which we have not listed in any of the last three questions prompt you to book tickets for the Ulster Bank Belfast International Arts Festival 2016?

* 17. If you did not book tickets for Ulster Bank Belfast International Arts Festival 2016, why not?

* 18. How would you rate the following elements of the Ulster Bank Belfast International Arts Festival 2016? (Please select one answer per row)

  Very good Good Average Poor Very poor Don't know
Variety of events available
Quality of events available
Festival venues used
Customer service
Your overall experience

* 19. How many events did you attend at this year's Ulster Bank International Arts Festival?

* 20. Which events did you attend at this year’s Ulster Bank Belfast International Arts Festival 2016? (Only fill out those slots for which you know the name of the event you attended, leave the remaining slots blank)

* 21. How would you rate your enjoyment of each of the events you attended at Ulster Bank Belfast International Arts Festival in 2016? (Please match up your answers to reflect the same order of events as in the question above)

  Very good Good Average Poor Very poor Don't know N/A
Event 1
Event 2
Event 3
Event 4
Event 5
Event 6
Event 7
Event 8
Event 9
Event 10
Additional events

* 22. Generally, what did you think about the ticket prices for this year’s Ulster Bank Belfast International Arts Festival 2016? (Please tick one)

* 23. How important was ticket price in choosing what you attended at Ulster Bank Belfast International Arts Festival 2016? (Please tick one)

* 24. How easy was it to do the following for the Ulster Bank Belfast International Arts Festival 2016? (Please select one answer per row)

  Very good Good Average Poor Very poor Don't know
Buy your tickets
Book your tickets

* 25. How did you purchase/obtain your tickets for the Ulster Bank Belfast International Arts Festival 2016? (If you made more than one booking in 2016, please tick all that apply)

* 26. How likely are you to attend the Festival in 2017? (Please tick one)

* 27. What performers, artists or events would you like to see included in the programme for the Festival in 2017?

* 28. How likely would you be to recommend attending a Belfast International Arts Festival event to your friends or family? (Please tick one)

* 29. Do you have any comments you would like to make about the Ulster Bank Belfast International Arts Festival 2016?

* 30. Ulster Bank Belfast International Arts Festival 2016 made me think of these words... (Please write your words in the spaces below)

* 31. To be entered into our draw for overnight accommodation in the Europa Hotel, complete with full Irish breakfast and afternoon tea, please enter your details at the end. Prize courtesy of Hastings Hotels. please enter your details below. Prize courtesy of Hastings Hotels.

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