New Survey Goliath Footwear Customer Survey Please could you complete the survey below to help us improve our service. Many thanks * 1. How would you rate the quality of Goliath Footwear products? Very high quality High quality Neither high nor low quality Low quality Very low quality * 2. Which statements below apply to Goliath Footwear products Strongly agree Slightly agree Not sure Slightly disagree Strongly disagree Are they long lasting? Are they long lasting? Strongly agree Are they long lasting? Slightly agree Are they long lasting? Not sure Are they long lasting? Slightly disagree Are they long lasting? Strongly disagree Are they cost effective? Are they cost effective? Strongly agree Are they cost effective? Slightly agree Are they cost effective? Not sure Are they cost effective? Slightly disagree Are they cost effective? Strongly disagree Are they are reliable? Are they are reliable? Strongly agree Are they are reliable? Slightly agree Are they are reliable? Not sure Are they are reliable? Slightly disagree Are they are reliable? Strongly disagree Are they well made? Are they well made? Strongly agree Are they well made? Slightly agree Are they well made? Not sure Are they well made? Slightly disagree Are they well made? Strongly disagree Do they look good? Do they look good? Strongly agree Do they look good? Slightly agree Do they look good? Not sure Do they look good? Slightly disagree Do they look good? Strongly disagree Are they easy to sell? Are they easy to sell? Strongly agree Are they easy to sell? Slightly agree Are they easy to sell? Not sure Are they easy to sell? Slightly disagree Are they easy to sell? Strongly disagree Do you trust them to protect you / customers? Do you trust them to protect you / customers? Strongly agree Do you trust them to protect you / customers? Slightly agree Do you trust them to protect you / customers? Not sure Do you trust them to protect you / customers? Slightly disagree Do you trust them to protect you / customers? Strongly disagree * 3. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative * 4. How responsive have we been to your questions or concerns about our products? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable * 5. Overall, are you satisfied or dissatisfied with the customer service you received from Goliath Footwear Ltd.? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not at all satisfied Done