Aberdeen Nightline Caller Feedback Survey

Thank you for taking the time to complete this survey - all answers are anonymous and it should take no longer than 5minutes to complete. Should you wish to discontinue the survey at any time, feel free to close the tab. We hope this survey will allow us to improve our service, and really appreciate your support. 

How did you hear about Aberdeen Students' Nightline?
(tick all that apply) 

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* 1. How did you hear about Aberdeen Students' Nightline?
(tick all that apply) 

How many times have you contacted Aberdeen Students' Nightline?

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* 2. How many times have you contacted Aberdeen Students' Nightline?

How did you contact Aberdeen Students' Nightline?

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* 3. How did you contact Aberdeen Students' Nightline?

When did you contact Aberdeen Students' Nightline?

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* 4. When did you contact Aberdeen Students' Nightline?

Did you contact us for the purposes of 

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* 5. Did you contact us for the purposes of 

In the future, what is the likelihood you would contact Aberdeen Nightline if you wanted to talk things through?

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* 6. In the future, what is the likelihood you would contact Aberdeen Nightline if you wanted to talk things through?

In the future, what is the likelihood you would contact Aberdeen Nightline if you need information?

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* 7. In the future, what is the likelihood you would contact Aberdeen Nightline if you need information?

In the future, what is the likelihood you would recommend Aberdeen Nightline to a friend if they wanted to talk things through or needed information?

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* 8. In the future, what is the likelihood you would recommend Aberdeen Nightline to a friend if they wanted to talk things through or needed information?

Do you have any comments about your experience of contacting Aberdeen Nightline?

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* 9. Do you have any comments about your experience of contacting Aberdeen Nightline?

From time to time Aberdeen Nightline may wish to use your comments on our website or as part of an impact report. If you're happy for us to use your feedback (anonymously) in this way please select I agree. If you do not wish for your comments to be shared please select I do not agree. (N.B. you are free to leave comments in the above, open text question even if you do not want them to be shared).

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* 10. From time to time Aberdeen Nightline may wish to use your comments on our website or as part of an impact report. If you're happy for us to use your feedback (anonymously) in this way please select I agree. If you do not wish for your comments to be shared please select I do not agree. (N.B. you are free to leave comments in the above, open text question even if you do not want them to be shared).

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