About this survey

We are monitoring the quality and impact of our services. These include our:

·         Telephone Helpline Service

·         Email Helpline Service

·         Printed booklets

·         Online information

·         Online support groups (Facebook, HealthUnlocked)

·         Conferences and workshops

·         Email newsletter

If you have used any of our services in the last two years, we would really value your feedback to ensure that we can continue to improve our services and provide a high standard of information and support.
 
This questionnaire asks about your experience of using our services and your satisfaction with our services. There are no right or wrong answers and we want to learn from what you tell us. The questionnaire should take between 5 and 15 minutes depending on the number of services you have used. 

All the information you provide is anonymous, strictly confidential and securely stored. Please see our Privacy Policy for more information. 

If you require further information about this questionnaire or why we are carrying it out, please contact Ingrid Spickett at services@brainandspine.org.uk or by phone on: 020 3096 7880

Thank you for taking the time to share your feedback, we really value your input.

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