* 1. Please tick one box for each statement below.

  Never Sometimes Often Always
My Social Worker answers their phone when I call.
My Social Worker responds to the messages I leave.
My Social Worker communicates with me directly.
My Social Worker takes my views and opinions into account.
My Social Worker listens and follows up my concerns.
My Social Worker explains things to me in a way that I understand.
I feel comfortable talking to my Social Worker.
My Social Worker meets me in a place that I feel comfortable to meet.

* 2. How long (on average) does it take your Social Worker to get back to you if you leave them a message?

* 4. What would be the best way for your Social Worker to communicate with you?

* 5. Are there any other comments that you'd like to make about communication with your Social Worker? If so, please write them here: