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* 1. Mill Hill Music Complex will be opening the shop on Tuesday 16th June for shop sales, one on one socially distanced tuition and solo practice only. We hope to open for band rehearsals in July, subject to safety and legal requirements. We will be opening 1pm-7pm Tuesday - Saturday. If you require these services, are these times convenient?

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* 2. All of our external studios will be open for solo practice. We will also mark a social distancing line for tuition. Hand sanitiser and wipes will be available. Would you consider this safe?

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* 3. We are asking that all customers either book online or pay using contactless payments. We have updated studio prices to £5 per hour for studios 2-5 & 9-10, which is the solo outside studio rate. This is mainly for drum practice and solo guitarists etc. We will not be supplying microphones. Would this service interest you?

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* 4. We will be opening studios 17 and 18 for solo piano practice at £6 per hour. Will this service interest you?

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* 5. We will be opening studios 14 and 15 for solo dance practice.  Will this service interest you?

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* 6. We will also be opening studio 15 for solo photography, but will be unable to provide technical support. Will this service interest you?

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* 7. As we have changed our pricing structure for the studios on a temporary basis, we have restricted advance bookings to 14 days max. Do you envisage requiring a longer notice period for booking of private practice sessions?

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* 8. We will be seeking to leave a minimum of 1 hours gap between sessions, in all studios. As our online booking system does not have this facility, this will have to be manually managed, as we will manually block times either side of the sesssion. This may require us to move your session. Would this be a problem for you?

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* 9. Although the  reception/shop will be open, we are respectfully requesting that customers only enter the area for purchases of items, payments and comfort breaks. We will be enforcing a 2m social distancing policy and a maximum of 2 members of the public at a time in the area. The only exception will be in the event of a person who needs assistance. Will this be a problem for you?

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* 10. We previously sent out a survey on our proposed health and safety measures. Did you receive and respond to this? If you didn't but would like to add your feedback, please leave your email in the comments box and we will send this to you.

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