DMP Patient Survey 2017 Question Title When did you last see a Doctor at the GP Surgery?(Please tick the blank box that applies) In the past 3 months Between 3 and 6 months ago Between 6 and 12 months ago Over 12 months Question Title If you need to see a GP urgently, can you normally get an appointment for the same day?(Please tick the blank box that applies) Yes No Question Title How long do you usually have to wait to get a routine appointment with any doctor?(Please tick the blank box that applies) Same day or next day Within a week Within two weeks Over two weeks Question Title How long did you have to wait to get a routine appointment a doctor of your choice?(Please tick the blank box that applies) Same day or next day Within a week Within two weeks Over two weeks Question Title How do you book your appointment?(Please tick the blank box that applies) Book Online Telephone Visiting the Practice Question Title In the last 12 months have you been seen at the surgery for Minor Illness Treatment room Blood test Diabetes clinic Blood pressure clinic Health check Question Title How easy is it for you to get an appointment at the Surgery for? Very easy Fairly easy Neither easy or difficult Fairly difficult Very difficult Not tried Minor Illness Minor Illness Very easy Minor Illness Fairly easy Minor Illness Neither easy or difficult Minor Illness Fairly difficult Minor Illness Very difficult Minor Illness Not tried Treatment room Treatment room Very easy Treatment room Fairly easy Treatment room Neither easy or difficult Treatment room Fairly difficult Treatment room Very difficult Treatment room Not tried Blood test Blood test Very easy Blood test Fairly easy Blood test Neither easy or difficult Blood test Fairly difficult Blood test Very difficult Blood test Not tried Diabetic clinic Diabetic clinic Very easy Diabetic clinic Fairly easy Diabetic clinic Neither easy or difficult Diabetic clinic Fairly difficult Diabetic clinic Very difficult Diabetic clinic Not tried Health checks Health checks Very easy Health checks Fairly easy Health checks Neither easy or difficult Health checks Fairly difficult Health checks Very difficult Health checks Not tried Childhood immunisations Childhood immunisations Very easy Childhood immunisations Fairly easy Childhood immunisations Neither easy or difficult Childhood immunisations Fairly difficult Childhood immunisations Very difficult Childhood immunisations Not tried Leg ulcer/Doppler Leg ulcer/Doppler Very easy Leg ulcer/Doppler Fairly easy Leg ulcer/Doppler Neither easy or difficult Leg ulcer/Doppler Fairly difficult Leg ulcer/Doppler Very difficult Leg ulcer/Doppler Not tried Nurse Practitioner Nurse Practitioner Very easy Nurse Practitioner Fairly easy Nurse Practitioner Neither easy or difficult Nurse Practitioner Fairly difficult Nurse Practitioner Very difficult Nurse Practitioner Not tried Question Title In general how satisfied are you with the following services you get at the surgery? Very satisfied Fairly satisfied Quite dissatisfied Very disatissfied Never Used Minor Illness Minor Illness Very satisfied Minor Illness Fairly satisfied Minor Illness Quite dissatisfied Minor Illness Very disatissfied Minor Illness Never Used Treatment room Treatment room Very satisfied Treatment room Fairly satisfied Treatment room Quite dissatisfied Treatment room Very disatissfied Treatment room Never Used Blood test Blood test Very satisfied Blood test Fairly satisfied Blood test Quite dissatisfied Blood test Very disatissfied Blood test Never Used Diabetic clinic Diabetic clinic Very satisfied Diabetic clinic Fairly satisfied Diabetic clinic Quite dissatisfied Diabetic clinic Very disatissfied Diabetic clinic Never Used GP Services GP Services Very satisfied GP Services Fairly satisfied GP Services Quite dissatisfied GP Services Very disatissfied GP Services Never Used Health Checks Health Checks Very satisfied Health Checks Fairly satisfied Health Checks Quite dissatisfied Health Checks Very disatissfied Health Checks Never Used Childhood immunisation Childhood immunisation Very satisfied Childhood immunisation Fairly satisfied Childhood immunisation Quite dissatisfied Childhood immunisation Very disatissfied Childhood immunisation Never Used Leg ulcers/Dopplers Leg ulcers/Dopplers Very satisfied Leg ulcers/Dopplers Fairly satisfied Leg ulcers/Dopplers Quite dissatisfied Leg ulcers/Dopplers Very disatissfied Leg ulcers/Dopplers Never Used Nurse Practitioner Nurse Practitioner Very satisfied Nurse Practitioner Fairly satisfied Nurse Practitioner Quite dissatisfied Nurse Practitioner Very disatissfied Nurse Practitioner Never Used Question Title If you attended one of our collaborative working flu clinics with Abbey House and Byfield, how likely are you to recommend the service to Friends and Family? Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely Question Title In general how satisfied are you with the care you get at the Surgery? Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied Question Title How likely are you to recommend our Surgery to Friends and Family if they needed similar treatment? Extremely likely Likely Neither likely nor unlikely Unlikely Extremely unlikely Question Title The last time you saw a Doctor at the surgery, how good was the Doctor at each of the following? Very good Good Neither Poor Very poor Can't say Giving enough time Giving enough time Very good Giving enough time Good Giving enough time Neither Giving enough time Poor Giving enough time Very poor Giving enough time Can't say Asking about your symptoms Asking about your symptoms Very good Asking about your symptoms Good Asking about your symptoms Neither Asking about your symptoms Poor Asking about your symptoms Very poor Asking about your symptoms Can't say Listening Listening Very good Listening Good Listening Neither Listening Poor Listening Very poor Listening Can't say Explaining tests and treatments Explaining tests and treatments Very good Explaining tests and treatments Good Explaining tests and treatments Neither Explaining tests and treatments Poor Explaining tests and treatments Very poor Explaining tests and treatments Can't say Involving you in decisions about your care Involving you in decisions about your care Very good Involving you in decisions about your care Good Involving you in decisions about your care Neither Involving you in decisions about your care Poor Involving you in decisions about your care Very poor Involving you in decisions about your care Can't say Treating you with care and concern Treating you with care and concern Very good Treating you with care and concern Good Treating you with care and concern Neither Treating you with care and concern Poor Treating you with care and concern Very poor Treating you with care and concern Can't say Question Title Did you have confidence and trust in the Doctor you saw? Yes definitely Yes to some extent No not at all Don't know, can't say Question Title Are you male or female? Male Female Question Title How old are you? Under 18 18 – 30 31 – 55 56 - 66 67 - 75 75 and over Question Title Do you smoke? YES NO Next
