INTRODUCTION

This survey seeks information about your specific professional experience of the use of compulsory acquisition and utility powers with regard to a specific claim in which you have been involved.  Please answer as many questions as you can based on a single claim, but even incomplete responses may still be useful.  Your response will be confidential.  The objective of the survey is to gather data on current practice in the acquisition of land and rights under compulsory purchase powers in order to inform commentary, future policy and future professional development in these areas.  I hope you might be willing to revisit the survey and provide information about other claims in which you have been involved. The survey has been designed in accordance with the ethical codes of the Market Research Society and the British Educational Research Association.  It is sponsored and administered by Charles Cowap who can be contacted by email at cdcowap@gmail.com, or by post at Stapeley House, Nantwich, Cheshire CW5 7JW

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* 1. Please describe the scheme you are referring to in your own words.  This can be a general description (eg 'a new water main') but can be more specific if you wish, eg Highways Act Borchester Junction Improvement Compulsory Purchase Order 2016

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* 2. Please indicate whether you acted for the acquiring authority/promoter or one or more claimants

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* 3. Which of the following categories best describes the acquiring authority or promoter

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* 4. Please indicate the nature of the statutory authority for the scheme

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* 5. Please indicate the country or region of this project

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* 6. Please indicate which stage or stages you were involved in

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* 7. Please indicate the elements of claim which were involved

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* 8. If possible, please give an approximate idea of the total value of the claim.  Please provide a whole number in pounds sterling without the £ or other signs.

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* 9. Please indicate the date of your first involvement in the form DD/MM/YYYY.  Please use 01 for either the day or month if you cannot recall these details but do know the year of your first involvement.

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* 10. Please indicate the date of your latest or last involvement in the form DD/MM/YYYY.  Please use 01 for either the day or month if you cannot recall these details but do know the year of your last or latest involvement.

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* 11. Please indicate the principal professional qualifications you hold for dealing with this work

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* 12. Please indicate the principal professional qualifications held by the principal representative for the other party you dealt with if known

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* 13. Was the claimant issued with a Code of Practice?

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* 14. Please indicate the timescale from agreement of the claim to its payment to the claimant

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* 15. How did the timescale for the payment of professional fees compare with the payment to the claimant

The next section asks your opinion of certain aspects of this claim

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* 16. Please rate the other party/ies principal professional advisers in terms of the following elements of the claim

  Significant failings or gaps which were never or rarely acknowledged Significant failings or gaps which were nevertheless addressed when identified Satisfactory but with little or nothing of an exemplary nature Good with much to commend, nevertheless improvements could easily have been achieved Exemplary, any potential for improvement was no more than marginal
Technical and legal understanding of the compulsory purchase process and the compensation code
Timeliness
Consistency
Helpfulness
Valuation technical ability
Communication

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* 17. To the best of your judgement how satisfied was the claimant with the process and the final compensation settlement?

  Very unsatisfied Slightly unsatisfied Satisfied Very satisfied Delighted N/A
The process
Final compensation settlement

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* 18. Please suggest up to three aspects of this claim and its settlement which you felt exemplified good practice.

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* 19. Please indicate up to three aspects of this claim where you think there was significant scope for improvement

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* 20. Would you say your experience with this claim is

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* 21. Is this the first time you have responded to this survey

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* 22. If you would be willing to discuss your response in confidence please provide some contact information below.  This will not be used to contact you in connection with any other matter and will be confidential to this research.

Thank you for your time and cooperation with this study.  Please feel free to complete the survey again for other claims you have dealt with.  If you would like to see a summary of the results when they are available please email cdcowap@gmail.com.  Unless your email indicates otherwise your name and email address will be used for no other purpose than to communicate with you about the survey. 

Data Protection:  This survey has been designed to preserve the anonymity of individual claimants and their professional advisers.  As such no personal data are collected other than from respondents who volunteer their names and contact details.

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