RIAMS Survey

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* 1. How would you rate your user experience on RIAMS Libraries? 

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* 2. How would you rate the quality of RIAMS content in terms of

  Poor Excellent
Accuracy?
Relevance?
Usefulness?

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* 3. How frequently do you log into RIAMS?

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* 4. Do you use any of the features below? Please tick all that apply.

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* 5. Do you use RIAMS Connect? If so, which teams/departments use this feature the most?

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* 6. Do you use the Public Information documents on RIAMS?

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* 7. How useful do you find the existing Public Information documents on RIAMS?

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* 8. Do you share Public Information documents to your website?

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* 9. What Environmental Health related advice do members of the public come to your website for the most?

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* 10. In your own words, what would you most like to improve on RIAMS Libraries?

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* 11. What new features would assist you in your use of RIAMS?

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* 12. Do you use RIAMS on your mobile device?

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* 13. Have you heard of the new RIAMS app?

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* 14. Does using RIAMS save you time in your role?

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* 15. How would you rate your user experience on RIAMS Communities? 

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* 16. What prompted you to join RIAMS Communities?

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* 17. Do you know about Private Communities for sharing information within focus/liaison groups and internal Council teams?

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* 18. When was the last time you received RIAMS training?

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* 19. Overall, how would you rate the quality of your customer service experience?

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* 20. Thank you for taking the time to fill in our product survey. We greatly appreciate your responses. Don’t forget to enter your name and email address below so you can be included in our prize draw.

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