Welcome to Northern's first Better Stations survey

We want to hear your view on proposals to improve our stations.

We have launched this survey to find out what you, our customers, think of new facilities being trialled at a select number of stations across the north of England.

The facilities on show at Cramlington are on trial as part of our wider Better Stations programme, which aims to improve stations throughout the network.

Mike Paterson, Regional Director at Northern said: “We have installed a variety of facilities, including waiting shelters, seating, customer information screens and customer technology panels, at the four test stations – the others are Adlington (Lancashire), Moston (Manchester) and Ravensthorpe (W. Yorks) – now we want to hear what you think.

“These are not the final versions, as we want to get feedback from those who will be using them on a regular basis before we decide which versions will be rolled out to the rest of our stations."
Thank you for participating in our survey. Your feedback is important.