COVID-19-SUPPORT FOR HOUNSLOW VCSE GROUPS Survey

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* 1. Which best describes your organisation

Community group (no staff) (e.g. club, community assoc, etc)

Voluntary organisation (staff, mainly funded by grants, contracts or donations)

Social enterprise (staff, mainly funded by trading)

Organisation with registered care services

Mixed (staff, funded by a mix of grants and trading - reliant on both)

Other (please specify)

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* 2. Please tell us who your organisation works with

Older people

Children

Young People

Families

BAME and/or Equalities Groups

Carers

All adults

Other (please specify)

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* 3. How are your services coping during the COVID-19 outbreak so far?

Very poorly

Poorly

No difference

Well

Very well

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* 4. Has there been a difference in the level of demand for services?

Greatly decreased

Decrease

Not changed

Increased

Greatly increased

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* 5. Has your organisation had to change the way it works due to COVID-19?

Yes

Not sure

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* 6. How has your organisation changed the way it works to provide support?

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* 7. Are there any emerging constraints or problems which are making delivery more difficult?

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* 8. Which of these issues is COVID-19 causing you already?

Loss of donations / memberships

Inability to deliver on grant requirements

Inability to deliver on contract requirements

Reduced trading income

Staff / volunteer absence

Reduced attendance at events

Concern for vulnerable staff / volunteers

Concern for vulnerable service users

Uncertainty about right things to do

Loss of premises or quarantine of premises.

Other (please specify)

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* 9. Which of these issues do you think COVID-19 will cause you when it worsens as expected?

Loss of donations / memberships

Inability to deliver on grant requirements

Reduced trading income

Staff / volunteer absence

Concern for vulnerable staff / volunteers

Concern for vulnerable service users

Uncertainty about right things to do

Loss of premises or quarantine of premises

Lack of understanding about changes to regulations

Other (please specify)

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* 10. Please give us a brief description of the actions you have taken so far

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* 11. What help would you like to see for the sector?

Advice on handling the situation

Extra staff / volunteer capacity

Funding to cover additional costs

Funding to cover lost income

Advice and support to use digital technology

Co-location opportunities

Bringing managers and workforce together remotely to share practice and support

Is there any training you think you might need (food hygiene, manual handling, PPE use etc)

Other (please specify)

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* 12. How worried are you about the impact of COVID-19 on your organisation?

The organisation has the capacity to respond

The organisation will suffer significantly, but will likely survive

The organisation may need to close for good

Other (please specify)

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* 13. Which of the following challenges are you facing or expecting to encounter

Staff isolation

Funding for staff

Funding for specialist equipment (IT or protective gear)

Closure of schools

Other (please specify)

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* 14. Is there anything you need to make your work easier?

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* 15. It is likely that people and communities will need support over the next three months. Which of the following applies to you?

Our organisation delivers an essential service to vulnerable groups and will to continue this

Our organisation will amend what we do to support our service users in a different way

Our organisation might be able to do something different to help people

Our organisation will temporarily wind down to minimise contamination

Other (please specify)

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* 16. If your organisation needs help to support your service users then please let us know what would help.

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* 17. Do you envisage a need for any legal advice in the next few months in any of the following areas?

Human resources/employment

Insurance, contracts, lease

Charity/Company regulation

Pensions and Pension Liabilities

Financial risk, liquidation, dissolution

None of these

Other (please specify)

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* 18. If your organisation would like to help others at this time, what do you plan to do or what could you do? Feel free to indicate if you have no specific plan but are able to help where needed.

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* 19. Does your group have volunteer, staff or other resources not currently being used to full capacity that could be used to create a befriending / buddy network amongst your service users? (To support telephone calls for things like shopping and prescription delivery)

Yes

COVID-19-SUPPORT FOR HOUNSLOW VCSE GROUPS

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* 1. Which best describes your organisation

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* 2. Please tell us who your organisation works with

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* 3. How are your services coping during the COVID-19 outbreak so far?

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* 4. Has there been a difference in the level of demand for services?

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* 5. Has your organisation had to change the way it works due to COVID-19?

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* 6. How has your organisation changed the way it works to provide support?

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* 7. Are there any emerging constraints or problems which are making delivery more difficult?

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* 8. Which of these issues is COVID-19 causing you already?

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* 9. Which of these issues do you think COVID-19 will cause you when it worsens as expected?

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* 10. Please give us a brief description of the actions you have taken so far

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* 11. What help would you like to see for the sector?

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* 12. How worried are you about the impact of COVID-19 on your organisation?

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* 13. Which of the following challenges are you facing or expecting to encounter

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* 14. Is there anything you need to make your work easier?

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* 15. It is likely that people and communities will need support over the next three months. Which of the following applies to you?

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* 16. If your organisation needs help to support your service users then please let us know what would help.

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* 17. Do you envisage a need for any legal advice in the next few months in any of the following areas?

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* 18. If your organisation would like to help others at this time, what do you plan to do or what could you do? Feel free to indicate if you have no specific plan but are able to help where needed.

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* 19. Does your group have volunteer, staff or other resources not currently being used to full capacity that could be used to create a befriending / buddy network amongst your service users? (To support telephone calls for things like shopping and prescription delivery)

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* 20. Organisation

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* 21. Contact name

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* 22. Email Address