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* 1. How recent was the experience you are thinking of?

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* 2. Thinking about your overall first impressions of the care you received, were you listened to:

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* 3. Were you able to speak in Welsh to staff if you needed to?

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* 4. From the time you realised you needed to use this service, was the time you waited

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* 5. Thinking about the place where you received your care, did you feel well cared for?

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* 6. If you asked for assistance, did you get it when you needed it?

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* 7. Thinking about your understanding and involvement in care, Did you feel you understood what was happening in your care?

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* 8. Were things explained to you in a way that you could understand?

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* 9. Were you involved as much as you wanted to be in decisions about your care?

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* 10. Overall Experience
Using a scale of 0 – 10 where 0 is very bad and 10 is excellent, how would you rate your
overall experience?

0 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 11. Thinking of your responses, was there anything particularly good about your experience that you would like to tell us about?

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* 12. Was there anything that we could change to improve your experience?

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* 13. Equality monitoring-what is your age?

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* 14. what is your gender?

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* 15. at birth were you described as:

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* 16. are your day-to-day activities limited because of a health problem or disability which has lasted or is expected to last at least 12months?

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* 17. which of the following options best describe how you think of yourself?

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* 18. what is your religion?

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* 19. what is your ethnic group?

T