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* 1. On a scale of 0-10 how likely (10 being exceptionally likely) are you to recommend Sandown Coachworks to Friends and Family?

0 10
i We adjusted the number you entered based on the slider’s scale.

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* 2. Were you kept informed of your vehicle repair process and estimated completion date? (0 being not informed at all to 10 being very informed)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 3. Where the reception staff polite and courteous? (0 being not courteous to 10 being very courteous).

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 4. If your vehicle was collected / delivered was the delivery driver polite and courteous? (0 being not courteous to 10 being very courteous)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 5. Was the repair process fully explained to you? (0 being not at all to 10 being in great detail)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 6. Were the repairs to your vehicle completed to your satisfaction? (0 being not satisfied to 10 being very satisfied)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 7. Where your repairs completed on time ? (0 being delayed to 10 being completed early)

0 5 10
i We adjusted the number you entered based on the slider’s scale.

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* 8. Please feel free to leave any additional comments you feel would be useful for Sandown Coachworks to further enhance its customer experience.

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