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* 1. What is your role?

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* 2. State organisation or other role:

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* 3. What is the level of education?

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* 4. Other level of education:

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* 5. SENDIASS is well publicised

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* 6. My initial contact with the Service was handled quickly and efficiently

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* 7. The staff is approachable, friendly and understanding

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* 8. The staff are knowledgeable and well informed:

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* 9. The information I received was clear and easy to understand:

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* 10. The advice, information and support was helpful

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* 11. After help from SENDIASS I felt more knowledgeable and confident when dealing with my issues:

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* 12. I felt my involvement with SENDIASS helped my relationship with the nursery/school/college/Local Authority

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* 13. I found the Service offered advice that was unbiased and neutral

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* 14. I felt my issues were important to SENDIASS

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* 15. I would use the Service again

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* 16. How did you hear about SENIDASS?

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* 17. How did you hear about SENIDASS?

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* 18. What concerns brought you to SENDIASS

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* 19. State other concerns that brought you to SENDIASS

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* 20. What type of help did SENDIASS offer you (all appropriate options)

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* 21. Please use this space for any additional comments including ways you think SENDIASS could improve

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* 22. If you would like to give your contacts details below (optional). We may contact you regarding the feedback.

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* 23. Thank you for completing this survey.   The information gathered will be used for reporting purposes and to guide future development of the service.

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