Improving Access to Appointments

We are currently reviewing our appointments system with the aim of introducing improvements that will make it easier for you to access appointments.  This survey is to help us understand what you think of our current systems and what will be important to you in any new system.  Your answers will help us make choices about how best we can organise and use the resources we have including doctors, staff, buildings and technology.

We are already working on some things like how we can improve our telephone systems and make it easier for you to get through to us.  We are also committed to continuing to provide appointments in Withernsea, Hedon, Patrington, Roos and Keyingham.

Any comments or suggestions you can offer would be much appreciated and will be carefully considered in our planning.

Question Title

* 1. Please tell us which of our sites you are currently registered with.

Question Title

* 2. How easy to you find it to obtain a same day appointment?

Question Title

* 3. How easy do you find it to obtain a routine/book ahead appointment?

Question Title

* 4. What do you most like about the current appointment system?

Question Title

* 5. What do you most dislike about the current appointment system?

Question Title

* 6. What is your preferred way to book an appointment?

Question Title

* 7. Which types of consultation/advice would you be interested in accessing if they were available to you? (Tick all that apply)

Question Title

* 8. Do you have any suggestions for how we can improve access to appointments?

0 of 8 answered
 

T