I have same product/ service quality and customer service expectations while shopping online compared to physical store
I have same product/ service quality and customer service expectations while shopping online compared to physical store Strongly disagree
I have same product/ service quality and customer service expectations while shopping online compared to physical store Disagree
I have same product/ service quality and customer service expectations while shopping online compared to physical store Neither agree or disagree
I have same product/ service quality and customer service expectations while shopping online compared to physical store Agree
I have same product/ service quality and customer service expectations while shopping online compared to physical store Strongly agree
I shop more from e-commerce websites that have physical store compared to online-only retailers
I shop more from e-commerce websites that have physical store compared to online-only retailers Strongly disagree
I shop more from e-commerce websites that have physical store compared to online-only retailers Disagree
I shop more from e-commerce websites that have physical store compared to online-only retailers Neither agree or disagree
I shop more from e-commerce websites that have physical store compared to online-only retailers Agree
I shop more from e-commerce websites that have physical store compared to online-only retailers Strongly agree
I do not mind buying from new online-only retailers or to order from overseas
I do not mind buying from new online-only retailers or to order from overseas Strongly disagree
I do not mind buying from new online-only retailers or to order from overseas Disagree
I do not mind buying from new online-only retailers or to order from overseas Neither agree or disagree
I do not mind buying from new online-only retailers or to order from overseas Agree
I do not mind buying from new online-only retailers or to order from overseas Strongly agree
I prefer to purchase from well-know and usual to me online-only retailers
I prefer to purchase from well-know and usual to me online-only retailers Strongly disagree
I prefer to purchase from well-know and usual to me online-only retailers Disagree
I prefer to purchase from well-know and usual to me online-only retailers Neither agree or disagree
I prefer to purchase from well-know and usual to me online-only retailers Agree
I prefer to purchase from well-know and usual to me online-only retailers Strongly agree
I believe that shopping at online-only retailers advantages surpasses its disadvantages
I believe that shopping at online-only retailers advantages surpasses its disadvantages Strongly disagree
I believe that shopping at online-only retailers advantages surpasses its disadvantages Disagree
I believe that shopping at online-only retailers advantages surpasses its disadvantages Neither agree or disagree
I believe that shopping at online-only retailers advantages surpasses its disadvantages Agree
I believe that shopping at online-only retailers advantages surpasses its disadvantages Strongly agree
I have received same product/ service quality and customer service while shopping online compared to physical store
I have received same product/ service quality and customer service while shopping online compared to physical store Strongly disagree
I have received same product/ service quality and customer service while shopping online compared to physical store Disagree
I have received same product/ service quality and customer service while shopping online compared to physical store Neither agree or disagree
I have received same product/ service quality and customer service while shopping online compared to physical store Agree
I have received same product/ service quality and customer service while shopping online compared to physical store Strongly agree
I share successful online shopping experiences/ good finds with my friends
I share successful online shopping experiences/ good finds with my friends Strongly disagree
I share successful online shopping experiences/ good finds with my friends Disagree
I share successful online shopping experiences/ good finds with my friends Neither agree or disagree
I share successful online shopping experiences/ good finds with my friends Agree
I share successful online shopping experiences/ good finds with my friends Strongly agree
In general, I believe online-only retailers is a reliable place to shop
In general, I believe online-only retailers is a reliable place to shop Strongly disagree
In general, I believe online-only retailers is a reliable place to shop Disagree
In general, I believe online-only retailers is a reliable place to shop Neither agree or disagree
In general, I believe online-only retailers is a reliable place to shop Agree
In general, I believe online-only retailers is a reliable place to shop Strongly agree
I will purchase more from online-only retailers in the future
I will purchase more from online-only retailers in the future Strongly disagree
I will purchase more from online-only retailers in the future Disagree
I will purchase more from online-only retailers in the future Neither agree or disagree
I will purchase more from online-only retailers in the future Agree
I will purchase more from online-only retailers in the future Strongly agree
I had an awful online-only shopping experience that stopped me from buying online
I had an awful online-only shopping experience that stopped me from buying online Strongly disagree
I had an awful online-only shopping experience that stopped me from buying online Disagree
I had an awful online-only shopping experience that stopped me from buying online Neither agree or disagree
I had an awful online-only shopping experience that stopped me from buying online Agree
I had an awful online-only shopping experience that stopped me from buying online Strongly agree