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During the current COVID-19 Pandemic, we are pleased to be able to provide free internet devices and data for people in need if they meet simple qualifying criteria.  We currently have grant funding to help people living in Cambridge and South Cambridgeshire with devices and data.  We may also be able to help people in other areas of Cambridgeshire with donated devices, and we can help with digital skills training wherever people live.

Our work is funded by Cambridge City Council, Cambridge City Homes, South Cambridgeshire District Council as well as donations from individuals, businesses and trusts.  We have laptops, tablets, 4G SIM cards, Mobile Wi-Fi devices and SIM cards for mobile phone calls available.  Some equipment is new – some is refurbished.  Most equipment is given out permanently, while some is provided on loan.   

Families and individuals can apply to us directly, or we can accept agency referrals.  This short form will help us to see what help would suit each situation.  

We want each person or family to receive the specific help they need to get online, so we have a range of options available in order to help as many people as possible.  The equipment is available in combination to help each situation.  There are no cash grants available – the help given is in the form of equipment provided to each person or family.  All recipients will also have access to the Cambridge Online training and digital skills help line via phone and email. 

This form can be completed by applicants themselves, or by somebody making a referral on the applicant's behalf.  If you prefer, you can call us on 01223 300407 to provide these details by phone, or request a paper copy.  The phone line is open Monday to Friday 9.30am to 3.30pm.  At other times you can leave a message and we will call you back at a time to suit you. 
Cambridge Online privacy statement (Extract)

Cambridge Online takes your privacy seriously.  When you sign up to use our services we collect the following information about you.  We only use this information to help us provide our services to you, and to contact you, your family or carer if we need to share specific information about the service you receive from us.  We do not share any of this information with anyone else.

Our full Privacy Statement is available on our website here: Full Privacy Policy

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* 1. Applicant's Full Name

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* 2. Applicant's Address

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* 3. Gender

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* 4. Age

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* 5. Is the applicant disabled?

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* 6. Is the applicant unemployed

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* 7. Is the applicant from an Ethnic Minority?

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* 8. Is the applicant on a low income

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* 9. Is the applicant retired?

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* 10. Does the person have an existing internet connection?

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* 11. Please provide a brief outline of the circumstances of the person / family nominated including the household make up with children's ages, current access to computers and the internet, what digital equipment is requested, and how it would help.

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* 12. Please add anything further you think would help us decide what to offer.

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* 13. Name of person referring (if applicable)

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* 14. Organisation of person referring (if applicable)

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* 15. Email address for person referring (if applicable)

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* 16. Phone number of person referring (if applicable)

Thank you for completing the form.  We aim to give a response within one week and will contact you directly with the outcome.  If you have not heard from us within two weeks, please email help@cambridgeonline.org.uk
Cambridge Online: Registered Charity No 1097218 (2003), Charitable Company No 3619629 (1998)
Cambridge Online Trading Limited: Company No 07788683 (2012)
Registered Office: Hester Adrian Centre, Hawthorn Way, Cambridge, CB4 1AX
https://cambridgeonline.org.uk/   01223 300407

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