PATIENT CARE NAVIGATION

General Practice is changing with patients being navigated to more appropriate health care services regarding their clinical needs.  We would be grateful if you could answer the following questions to allow us to plan our Patient Care Navigation system further.  All comments are welcome.

Question Title

* 1. What age group do you belong to?

Question Title

* 2. Which of the following services are you aware of which are currently offered by the practice

Question Title

* 3. If you had a query or concern, were you aware that you can use any of the following services as your first port of call

Question Title

* 4. Reception staff may ask you some brief questions to make sure you see the right person or service as quickly as possible.  Would you be happy to provide a brief description to the receptionist in order to assist you with seeing the most suitable healthcare professional or service

Question Title

* 5. Are you aware that self-care and health advice is available from www.nhsinform.scot where advice can be provided on a number of medical conditions with self-help guides also available?

Question Title

* 6. What matters to you most when you have a health question or concern?  Please score the below in order of preference

0 of 6 answered
 

T