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LABSS Digital Transformation Group (DTG) Year 2 Customer Survey
Digital Transformation was identified as one of the work streams being overseen by the Building Standards Futures Board. The Building Standards Division commenced this work stream in February 2020.
LABSS Digital Transformation Group (DTG) was set up to work with the Building Standards Division (BSD) to provide assistance in the delivery of the Digital Transformation programme by contributing to the development of a digital strategy to support building standards services in Scotland.
The outputs from the first year commission for the DTG was:
To create a Task Force to produce a Digital Transformation Strategy;
To define the work areas to establish the benefits to the customer and wider construction industry, to the verification service and to aid national information gathering and performance reporting and;
To define a work programme to facilitate the agreed work areas and to produce a Digital Transformation Strategy Paper to support the building standards system in Scotland.
Following completion of these outcomes at the end of the 2020 – 2021 engagement, the LABSS Final Report, recommendations were given in order to take digital transformation forward to the next phase, two of these being:
1. Develop survey content for customers of verification services on digital transformation
2. Create and publicise a national survey of user of verification services on digital transformation (BSD to deliver the survey and collate responses).
LABSS has been re-engaged to carry forward the recommendations highlighted in 2021 – 2022 and this survey is the first step of this year’s work for LABSS DTG
The closing Date for this survey is Friday 1 October 2021.