Outreach Employee - Survey - 2023

Employee

Please ensure that you complete this vital survey so that we can make active developments to improve our services. If staff do not provide a name on the form, your manager will contact you once the data has been collated to

support you with time to complete this during working hours. Every person working within the Ryde House Group has a voice and we welcome your views and ideas that are important to how we progress.

Thank you

Question Title

* Service user support - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

	1	2	3	4	5	6	7	8	9	10	N/A
Personal care delivered	Personal care delivered 1	Personal care delivered 2	Personal care delivered 3	Personal care delivered 4	Personal care delivered 5	Personal care delivered 6	Personal care delivered 7	Personal care delivered 8	Personal care delivered 9	Personal care delivered 10	Personal care delivered N/A
Emotional support provided	Emotional support provided 1	Emotional support provided 2	Emotional support provided 3	Emotional support provided 4	Emotional support provided 5	Emotional support provided 6	Emotional support provided 7	Emotional support provided 8	Emotional support provided 9	Emotional support provided 10	Emotional support provided N/A
Social activities	Social activities 1	Social activities 2	Social activities 3	Social activities 4	Social activities 5	Social activities 6	Social activities 7	Social activities 8	Social activities 9	Social activities 10	Social activities N/A
Freedom and choice	Freedom and choice 1	Freedom and choice 2	Freedom and choice 3	Freedom and choice 4	Freedom and choice 5	Freedom and choice 6	Freedom and choice 7	Freedom and choice 8	Freedom and choice 9	Freedom and choice 10	Freedom and choice N/A

Question Title

* Outreach managers feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:
If you wish to leave direct feedback in relation to one or both managers you can do so within the comments section below.

	1	2	3	4	5	6	7	8	9	10	N/A
Availability	Availability 1	Availability 2	Availability 3	Availability 4	Availability 5	Availability 6	Availability 7	Availability 8	Availability 9	Availability 10	Availability N/A
Effectiveness	Effectiveness 1	Effectiveness 2	Effectiveness 3	Effectiveness 4	Effectiveness 5	Effectiveness 6	Effectiveness 7	Effectiveness 8	Effectiveness 9	Effectiveness 10	Effectiveness N/A
Involve service users and families	Involve service users and families 1	Involve service users and families 2	Involve service users and families 3	Involve service users and families 4	Involve service users and families 5	Involve service users and families 6	Involve service users and families 7	Involve service users and families 8	Involve service users and families 9	Involve service users and families 10	Involve service users and families N/A
Creates a good atmosphere	Creates a good atmosphere 1	Creates a good atmosphere 2	Creates a good atmosphere 3	Creates a good atmosphere 4	Creates a good atmosphere 5	Creates a good atmosphere 6	Creates a good atmosphere 7	Creates a good atmosphere 8	Creates a good atmosphere 9	Creates a good atmosphere 10	Creates a good atmosphere N/A
Professionalism	Professionalism 1	Professionalism 2	Professionalism 3	Professionalism 4	Professionalism 5	Professionalism 6	Professionalism 7	Professionalism 8	Professionalism 9	Professionalism 10	Professionalism N/A
Knowledge	Knowledge 1	Knowledge 2	Knowledge 3	Knowledge 4	Knowledge 5	Knowledge 6	Knowledge 7	Knowledge 8	Knowledge 9	Knowledge 10	Knowledge N/A
Communication	Communication 1	Communication 2	Communication 3	Communication 4	Communication 5	Communication 6	Communication 7	Communication 8	Communication 9	Communication 10	Communication N/A
Response to your Concerns	Response to your Concerns 1	Response to your Concerns 2	Response to your Concerns 3	Response to your Concerns 4	Response to your Concerns 5	Response to your Concerns 6	Response to your Concerns 7	Response to your Concerns 8	Response to your Concerns 9	Response to your Concerns 10	Response to your Concerns N/A
Quality of your supervision	Quality of your supervision 1	Quality of your supervision 2	Quality of your supervision 3	Quality of your supervision 4	Quality of your supervision 5	Quality of your supervision 6	Quality of your supervision 7	Quality of your supervision 8	Quality of your supervision 9	Quality of your supervision 10	Quality of your supervision N/A
Leadership	Leadership 1	Leadership 2	Leadership 3	Leadership 4	Leadership 5	Leadership 6	Leadership 7	Leadership 8	Leadership 9	Leadership 10	Leadership N/A
How supported do you feel	How supported do you feel 1	How supported do you feel 2	How supported do you feel 3	How supported do you feel 4	How supported do you feel 5	How supported do you feel 6	How supported do you feel 7	How supported do you feel 8	How supported do you feel 9	How supported do you feel 10	How supported do you feel N/A

Question Title

* Outreach Coordinators feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:
If you wish to leave direct feedback in relation to one or an individual
co-ordinator you can do so within the comments section below.

	1	2	3	4	5	6	7	8	9	10	N/A
Communication Skills	Communication Skills 1	Communication Skills 2	Communication Skills 3	Communication Skills 4	Communication Skills 5	Communication Skills 6	Communication Skills 7	Communication Skills 8	Communication Skills 9	Communication Skills 10	Communication Skills N/A
Administrative Skills	Administrative Skills 1	Administrative Skills 2	Administrative Skills 3	Administrative Skills 4	Administrative Skills 5	Administrative Skills 6	Administrative Skills 7	Administrative Skills 8	Administrative Skills 9	Administrative Skills 10	Administrative Skills N/A
Approachability	Approachability 1	Approachability 2	Approachability 3	Approachability 4	Approachability 5	Approachability 6	Approachability 7	Approachability 8	Approachability 9	Approachability 10	Approachability N/A
Effectiveness	Effectiveness 1	Effectiveness 2	Effectiveness 3	Effectiveness 4	Effectiveness 5	Effectiveness 6	Effectiveness 7	Effectiveness 8	Effectiveness 9	Effectiveness 10	Effectiveness N/A
Response to your Concerns	Response to your Concerns 1	Response to your Concerns 2	Response to your Concerns 3	Response to your Concerns 4	Response to your Concerns 5	Response to your Concerns 6	Response to your Concerns 7	Response to your Concerns 8	Response to your Concerns 9	Response to your Concerns 10	Response to your Concerns N/A
Involve Service Users	Involve Service Users 1	Involve Service Users 2	Involve Service Users 3	Involve Service Users 4	Involve Service Users 5	Involve Service Users 6	Involve Service Users 7	Involve Service Users 8	Involve Service Users 9	Involve Service Users 10	Involve Service Users N/A
Creates a good Atmosphere	Creates a good Atmosphere 1	Creates a good Atmosphere 2	Creates a good Atmosphere 3	Creates a good Atmosphere 4	Creates a good Atmosphere 5	Creates a good Atmosphere 6	Creates a good Atmosphere 7	Creates a good Atmosphere 8	Creates a good Atmosphere 9	Creates a good Atmosphere 10	Creates a good Atmosphere N/A
Professionalism	Professionalism 1	Professionalism 2	Professionalism 3	Professionalism 4	Professionalism 5	Professionalism 6	Professionalism 7	Professionalism 8	Professionalism 9	Professionalism 10	Professionalism N/A
Knowledge	Knowledge 1	Knowledge 2	Knowledge 3	Knowledge 4	Knowledge 5	Knowledge 6	Knowledge 7	Knowledge 8	Knowledge 9	Knowledge 10	Knowledge N/A
Quality of supervision	Quality of supervision 1	Quality of supervision 2	Quality of supervision 3	Quality of supervision 4	Quality of supervision 5	Quality of supervision 6	Quality of supervision 7	Quality of supervision 8	Quality of supervision 9	Quality of supervision 10	Quality of supervision N/A
How supported do you feel	How supported do you feel 1	How supported do you feel 2	How supported do you feel 3	How supported do you feel 4	How supported do you feel 5	How supported do you feel 6	How supported do you feel 7	How supported do you feel 8	How supported do you feel 9	How supported do you feel 10	How supported do you feel N/A

Question Title

* Overall organisational management- - On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

	Poor 1	2	3	4	5	6	7	8	9	Excellent 10
Management create a good atmosphere	Management create a good atmosphere Poor 1	Management create a good atmosphere 2	Management create a good atmosphere 3	Management create a good atmosphere 4	Management create a good atmosphere 5	Management create a good atmosphere 6	Management create a good atmosphere 7	Management create a good atmosphere 8	Management create a good atmosphere 9	Management create a good atmosphere Excellent 10
Overall rating of the quality of our training provided	Overall rating of the quality of our training provided Poor 1	Overall rating of the quality of our training provided 2	Overall rating of the quality of our training provided 3	Overall rating of the quality of our training provided 4	Overall rating of the quality of our training provided 5	Overall rating of the quality of our training provided 6	Overall rating of the quality of our training provided 7	Overall rating of the quality of our training provided 8	Overall rating of the quality of our training provided 9	Overall rating of the quality of our training provided Excellent 10
Overall rating for the performance of our HR team	Overall rating for the performance of our HR team Poor 1	Overall rating for the performance of our HR team 2	Overall rating for the performance of our HR team 3	Overall rating for the performance of our HR team 4	Overall rating for the performance of our HR team 5	Overall rating for the performance of our HR team 6	Overall rating for the performance of our HR team 7	Overall rating for the performance of our HR team 8	Overall rating for the performance of our HR team 9	Overall rating for the performance of our HR team Excellent 10
Overall rating for the performance of our estates team	Overall rating for the performance of our estates team Poor 1	Overall rating for the performance of our estates team 2	Overall rating for the performance of our estates team 3	Overall rating for the performance of our estates team 4	Overall rating for the performance of our estates team 5	Overall rating for the performance of our estates team 6	Overall rating for the performance of our estates team 7	Overall rating for the performance of our estates team 8	Overall rating for the performance of our estates team 9	Overall rating for the performance of our estates team Excellent 10
Overall rating for the performance of our accounts team	Overall rating for the performance of our accounts team Poor 1	Overall rating for the performance of our accounts team 2	Overall rating for the performance of our accounts team 3	Overall rating for the performance of our accounts team 4	Overall rating for the performance of our accounts team 5	Overall rating for the performance of our accounts team 6	Overall rating for the performance of our accounts team 7	Overall rating for the performance of our accounts team 8	Overall rating for the performance of our accounts team 9	Overall rating for the performance of our accounts team Excellent 10

Question Title

* Overall how do you rate our ability to safeguard the people we support?

Excellent

Good

Average

Poor

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how happy are you with working for the Ryde House Group?

Question Title

* Briefly explain your scoring for the above question

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* Overall how do you rate the services we deliver?

Excellent

Good

Average

Poor

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

overall how valued do you feel

Question Title

* Briefly explain your scoring for the above question

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* What do we do well?

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* Please use one positive word to describe the company's values.

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* What could we improve upon?

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* We welcome your thoughts on how we can achieve your suggestions for improvements?

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* General Comments?

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* To ensure that we are able to include your feedback within reports and
respond to you personally (if required) we ask that you provide your name and you will be entered into a prize draw.

Question Title

* Service user support - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:

Question Title

* Outreach managers feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:If you wish to leave direct feedback in relation to one or both managers you can do so within the comments section below.

Question Title

* Outreach Coordinators feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:If you wish to leave direct feedback in relation to one or an individual co-ordinator you can do so within the comments section below.

Question Title

* Overall organisational management- - On a scale of 1-10 with 10 being excellent how would you assess the quality of the following:

Question Title

* Overall how do you rate our ability to safeguard the people we support?

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy) Overall how happy are you with working for the Ryde House Group?

Question Title

* Briefly explain your scoring for the above question

Question Title

* Overall how do you rate the services we deliver?

Question Title

* On a scale of 1-10 (1 being unhappy and 10 being very happy) overall how valued do you feel

Question Title

* Briefly explain your scoring for the above question

Question Title

* What do we do well?

Question Title

* Please use one positive word to describe the company's values.

Question Title

* What could we improve upon?

Question Title

* We welcome your thoughts on how we can achieve your suggestions for improvements?

Question Title

* General Comments?

Question Title

* To ensure that we are able to include your feedback within reports and respond to you personally (if required) we ask that you provide your name and you will be entered into a prize draw.

Question Title

* (Optional) Email address

* Outreach managers feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:
If you wish to leave direct feedback in relation to one or both managers you can do so within the comments section below.

* Outreach Coordinators feedback - On a scale of 1-10 with 10 being excellent, overall how do you rate the following:
If you wish to leave direct feedback in relation to one or an individual
co-ordinator you can do so within the comments section below.

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

Overall how happy are you with working for the Ryde House Group?

* On a scale of 1-10 (1 being unhappy and 10 being very happy)

overall how valued do you feel

* To ensure that we are able to include your feedback within reports and
respond to you personally (if required) we ask that you provide your name and you will be entered into a prize draw.