1. How did you get to the website today? 

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* 1. 1. How did you get to the website today? 

How do you view the website?

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* 2. How do you view the website?

Overall, how well does our website meet your needs?

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* 3. Overall, how well does our website meet your needs?

What were you looking for on our website when you last used it? Please check all applicable.

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* 4. What were you looking for on our website when you last used it? Please check all applicable.

How easy was it to find what you were looking for on our website?

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* 5. How easy was it to find what you were looking for on our website?

How visually appealing is our website?

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* 6. How visually appealing is our website?

How easy is it to understand the information on our website?

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* 7. How easy is it to understand the information on our website?

How much do you trust the information on our website?

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* 8. How much do you trust the information on our website?

Which of the following devices do you use to look at the website?

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* 9. Which of the following devices do you use to look at the website?

Please help us to improve by rating our site on each of the following aspects:

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* 10. Please help us to improve by rating our site on each of the following aspects:

  Very Good Good Neither good nor poor Poor Very poor Don't know
Ease of use of the site
Attractiveness of design/appearance
Ease of finding information/services
Information that was clear and easy to understand
Accurate and up-to-date information
How the site displays on the device you are using today
Pages that load on first attempt
The speed in which pages load
Search function
How to leave a compliment / complaint
Do you have any other comments about how we can improve our website or make it more useful to you?

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* 11. Do you have any other comments about how we can improve our website or make it more useful to you?

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