* 1. 1. How did you get to the website today? 

* 2. How do you view the website?

* 3. Overall, how well does our website meet your needs?

* 4. What were you looking for on our website when you last used it? Please check all applicable.

* 5. How easy was it to find what you were looking for on our website?

* 6. How visually appealing is our website?

* 7. How easy is it to understand the information on our website?

* 8. How much do you trust the information on our website?

* 9. Which of the following devices do you use to look at the website?

* 10. Please help us to improve by rating our site on each of the following aspects:

  Very Good Good Neither good nor poor Poor Very poor Don't know
Ease of use of the site
Attractiveness of design/appearance
Ease of finding information/services
Information that was clear and easy to understand
Accurate and up-to-date information
How the site displays on the device you are using today
Pages that load on first attempt
The speed in which pages load
Search function
How to leave a compliment / complaint

* 11. Do you have any other comments about how we can improve our website or make it more useful to you?