* 1. How many times have you visited Blackpool Emergency Department in the last 12 months?

* 2. What has been your experience of the service you got?

* 3. What actions did you take before attending A&E? (For example calling 111)

* 4. How do you normally get health information? (For example, online, from my parents/friends, GP)

* 5. How did you get to A&E?