Did you pre-book your special assistance more than 48 hours before arriving at Bristol Airport?

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* 1. Did you pre-book your special assistance more than 48 hours before arriving at Bristol Airport?

Please rate the quality of the assistance provided to you to help you get through the airport on your outbound journey (ie. From the point you arrived at the airport to the point where you boarded the aircraft).

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* 2. Please rate the quality of the assistance provided to you to help you get through the airport on your outbound journey (ie. From the point you arrived at the airport to the point where you boarded the aircraft).

Please rate the quality of assistance provided to you to help you board the aircraft, move to your seat and, if required, store your cabin baggage.

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* 3. Please rate the quality of assistance provided to you to help you board the aircraft, move to your seat and, if required, store your cabin baggage.

Please rate the quality of assistance provided to you to help move from the arrival gate, through immigration (if an international flight), through baggage reclaim and out of the airport building.

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* 4. Please rate the quality of assistance provided to you to help move from the arrival gate, through immigration (if an international flight), through baggage reclaim and out of the airport building.

Please rate the general helpfulness and courtesy of the OCS staff at Bristol Airport in meeting your assistance needs:

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* 5. Please rate the general helpfulness and courtesy of the OCS staff at Bristol Airport in meeting your assistance needs:

Would you like to tell us anything about the assistance you received on your outbound or inbound journey that fell below or exceeded your expectations?

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* 6. Would you like to tell us anything about the assistance you received on your outbound or inbound journey that fell below or exceeded your expectations?

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