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* 1. Full name

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* 2. Company name (if applicable)

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* 3. Job title (if applicable)

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* 4. How long have you been working with Hazlewoods and what is the nature of your relationship?

Relationship type e.g. client

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* 5. How would you rate Hazlewoods performance? (Please mark each one out of ten, where ten is a perfect score)

	1	2	3	4	5	6	7	8	9	10
Responding to queries quickly	Responding to queries quickly 1	Responding to queries quickly 2	Responding to queries quickly 3	Responding to queries quickly 4	Responding to queries quickly 5	Responding to queries quickly 6	Responding to queries quickly 7	Responding to queries quickly 8	Responding to queries quickly 9	Responding to queries quickly 10
Accessibility of senior staff	Accessibility of senior staff 1	Accessibility of senior staff 2	Accessibility of senior staff 3	Accessibility of senior staff 4	Accessibility of senior staff 5	Accessibility of senior staff 6	Accessibility of senior staff 7	Accessibility of senior staff 8	Accessibility of senior staff 9	Accessibility of senior staff 10
Value for money	Value for money 1	Value for money 2	Value for money 3	Value for money 4	Value for money 5	Value for money 6	Value for money 7	Value for money 8	Value for money 9	Value for money 10
Completing work on time	Completing work on time 1	Completing work on time 2	Completing work on time 3	Completing work on time 4	Completing work on time 5	Completing work on time 6	Completing work on time 7	Completing work on time 8	Completing work on time 9	Completing work on time 10
Giving proactive advice	Giving proactive advice 1	Giving proactive advice 2	Giving proactive advice 3	Giving proactive advice 4	Giving proactive advice 5	Giving proactive advice 6	Giving proactive advice 7	Giving proactive advice 8	Giving proactive advice 9	Giving proactive advice 10
Reminding you about deadlines	Reminding you about deadlines 1	Reminding you about deadlines 2	Reminding you about deadlines 3	Reminding you about deadlines 4	Reminding you about deadlines 5	Reminding you about deadlines 6	Reminding you about deadlines 7	Reminding you about deadlines 8	Reminding you about deadlines 9	Reminding you about deadlines 10
Understanding your business needs	Understanding your business needs 1	Understanding your business needs 2	Understanding your business needs 3	Understanding your business needs 4	Understanding your business needs 5	Understanding your business needs 6	Understanding your business needs 7	Understanding your business needs 8	Understanding your business needs 9	Understanding your business needs 10
Quality of general advice	Quality of general advice 1	Quality of general advice 2	Quality of general advice 3	Quality of general advice 4	Quality of general advice 5	Quality of general advice 6	Quality of general advice 7	Quality of general advice 8	Quality of general advice 9	Quality of general advice 10
Experience in your sector	Experience in your sector 1	Experience in your sector 2	Experience in your sector 3	Experience in your sector 4	Experience in your sector 5	Experience in your sector 6	Experience in your sector 7	Experience in your sector 8	Experience in your sector 9	Experience in your sector 10
Specialist tax advice	Specialist tax advice 1	Specialist tax advice 2	Specialist tax advice 3	Specialist tax advice 4	Specialist tax advice 5	Specialist tax advice 6	Specialist tax advice 7	Specialist tax advice 8	Specialist tax advice 9	Specialist tax advice 10
Convenience of office locations	Convenience of office locations 1	Convenience of office locations 2	Convenience of office locations 3	Convenience of office locations 4	Convenience of office locations 5	Convenience of office locations 6	Convenience of office locations 7	Convenience of office locations 8	Convenience of office locations 9	Convenience of office locations 10
Using language you understand	Using language you understand 1	Using language you understand 2	Using language you understand 3	Using language you understand 4	Using language you understand 5	Using language you understand 6	Using language you understand 7	Using language you understand 8	Using language you understand 9	Using language you understand 10
Listening to what you have to say	Listening to what you have to say 1	Listening to what you have to say 2	Listening to what you have to say 3	Listening to what you have to say 4	Listening to what you have to say 5	Listening to what you have to say 6	Listening to what you have to say 7	Listening to what you have to say 8	Listening to what you have to say 9	Listening to what you have to say 10
Keeping you sufficiently informed on progress	Keeping you sufficiently informed on progress 1	Keeping you sufficiently informed on progress 2	Keeping you sufficiently informed on progress 3	Keeping you sufficiently informed on progress 4	Keeping you sufficiently informed on progress 5	Keeping you sufficiently informed on progress 6	Keeping you sufficiently informed on progress 7	Keeping you sufficiently informed on progress 8	Keeping you sufficiently informed on progress 9	Keeping you sufficiently informed on progress 10
Showing an interest beyond the specifics of the task	Showing an interest beyond the specifics of the task 1	Showing an interest beyond the specifics of the task 2	Showing an interest beyond the specifics of the task 3	Showing an interest beyond the specifics of the task 4	Showing an interest beyond the specifics of the task 5	Showing an interest beyond the specifics of the task 6	Showing an interest beyond the specifics of the task 7	Showing an interest beyond the specifics of the task 8	Showing an interest beyond the specifics of the task 9	Showing an interest beyond the specifics of the task 10
Keeping their promises	Keeping their promises 1	Keeping their promises 2	Keeping their promises 3	Keeping their promises 4	Keeping their promises 5	Keeping their promises 6	Keeping their promises 7	Keeping their promises 8	Keeping their promises 9	Keeping their promises 10
Being treated as a valued client	Being treated as a valued client 1	Being treated as a valued client 2	Being treated as a valued client 3	Being treated as a valued client 4	Being treated as a valued client 5	Being treated as a valued client 6	Being treated as a valued client 7	Being treated as a valued client 8	Being treated as a valued client 9	Being treated as a valued client 10

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* 6. What does Hazlewoods not do so well; any areas for improvement?

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* 7. Has Hazlewoods lived up to your expectations completely, mostly, only to some extent, or not at all?

Do you have any comments on this?

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* 8. Can you think of any specific ways in which they have either saved your business money, or have given you great advice about general business issues etc?

Please tell us more

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* 9. Would you recommend Hazlewoods to friends, colleagues or other businesses?

Any additional comments?

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* 10. Would you like us to contact you about your feedback? If so, please provide your preferred contact details

Preferred contact details (email address / phone number)

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* 1. Full name

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* 2. Company name (if applicable)

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* 3. Job title (if applicable)

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* 4. How long have you been working with Hazlewoods and what is the nature of your relationship?

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* 5. How would you rate Hazlewoods performance? (Please mark each one out of ten, where ten is a perfect score)

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* 6. What does Hazlewoods not do so well; any areas for improvement?

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* 7. Has Hazlewoods lived up to your expectations completely, mostly, only to some extent, or not at all?

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* 8. Can you think of any specific ways in which they have either saved your business money, or have given you great advice about general business issues etc?

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* 9. Would you recommend Hazlewoods to friends, colleagues or other businesses?

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* 10. Would you like us to contact you about your feedback? If so, please provide your preferred contact details

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* 11. Would you be happy for any positive comments made about Hazlewoods to be used in our marketing material?