IHCAS Customer Satisfaction Feedback

We aim to provide a helpful, friendly and professional advocacy service that meets your health complaints needs and aspirations, whilst promoting self-advocacy and empowerment throughout the duration of our support. We would be grateful if you could spend a few minutes filling in this feedback form.

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* 1. *Please note: your name and contact details are not mandatory

Name:

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* 2. Your contact details:

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* 3. The name of your advocate:

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* 4. If you are completing this form on behalf of a customer, please comment their name below:

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* 5. How do you feel about the information contained within the Complaints Support section on the Healthwatch West Sussex website?

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* 6. What additional information would you like to see on this website or how could we improve this?

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* 7. How was your experience of accessing this service?

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* 8. If you feel your experience was less than positive please let us know how we could have improved on this?

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* 9. How do you feel about the support you received from your advocate?

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* 10. Having contacted us, how do you feel about pursuing or continuing an NHS complaint without support?

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* 11. If you feel your experience was less than positive please let us know how your advocate could have improved on the support they offered?

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* 12. Please let us know any other comments you have about the service you received from IHCAS?

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