Are we getting it right?

We would like to know how we did.  Whilst it is lovely to receive praise, it is also vital to the business that we know if we did something wrong or if we can improve in any way.  Please take a minute to rank how strongly you agree with the following statements.

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* 1. My case handler acted professionally and helpfully at all times at all times?

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* 2. My case handler returned calls and emails promptly

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* 3. My case handler provided me with clear and accurate information

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* 4. The progress of work was as quick and smooth as it could be

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* 5. The cost of the work was as expected from the quote

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* 6. My case handler quickly and effectively resolved any issues

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* 7. The online tracking tool was informative

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* 8. Would you use our services again?

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* 9. Would you recommend our services to a friend or colleague?

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* 10. Please enter your details

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