Spring Term 18 - Cutomer Feedback Form Question Title * 1. Why do you choose to swim at WCPSC? Low ratios Competitive pathway Termly reports High standards of teaching Affordable price Accessible Venue Good lesson timing Sibling discount Other (please specify) OK Question Title * 2. Would you recommend our lessons programme to a friend? Yes No Other (please specify) OK Question Title * 3. How would your rate the enrolment, re-enrolment process and administration of the lessons programme? 1 being not good & 5 being outstanding. 0 3 5 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 4. How would you rate the teaching standards at WCPSC? 1 being not good & 5 being outstanding. 1 5 Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. Which of the following WCPSC programmes and events are you aware of? Novice Swimming Gala Primary School Swimming Gala Inclusive Swimming Gala Playscheme School Swimming Programme Holiday and Half Term Courses Adult Swimming Lessons Little Penguins Swimming Lessons Competitive Swimming Programme Disability Swimming Programme Diving Workshops Distance Swim Events OK Question Title * 6. Are you aware of any of the following: We are a registered charity Our board of trustees Our management team Our lessons manager Our lessons supervisor Our club strategy and goals OK Question Title * 7. Do you feel that the report system is a good way to gain feedback on your swimmers progress? Yes No Other (please specify) OK Question Title * 8. Is there a certain member of the teaching team who has made your swimmers experience an enjoyable one this term? You are able to nominate more then one member of staff. OK Question Title * 9. How do you feel the WCPSC lesson programme could improve? OK Question Title * 10. Which forms of communication would you prefer us use? Email Text Flyer Weekly Notices Newsletter Facebook Post Phone OK DONE