Please let us know what you think about The Zone...

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* 1. How did you first find out about The Zone?

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* 2. How did you first make contact with The Zone?

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* 3. Which projects have you had contact with at The Zone?

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* 4. How would you describe The Zone to friends or family?

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* 5. How do you feel about the service you received...

  I agree Not sure I disagree
I am happy with the service I have received...
It was explained clearly to me why The Zone may have to share information with other agencies...
The staff listened to what I had to say...
The information and advice I had was easy to understand...
I was treated fairly at all times...
It was easy to make contact with the service for the first time...
The opening times made it easy for me to attend...
I think young people are involved enough in planning, running and reviewing services...
I would recommend The Zone to someone else if they needed advice or support...

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* 6. What difference do you think the support you have had from The Zone has made to you?

  Improved Not changed Got worse N/A
My ability to deal with my problems has…
My knowledge of where to get help has…
My feelings about the future have…
My housing situation has…
My family situation has…
My health has…
My confidence has…
My control over my life has…

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* 7. If you could change anything about The Zone what would it be?

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* 8. Was there anything or anyone which made your visit particularly good?

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* 9. Are you aware of how to make a complaint if you are not happy with any part of the service you received?

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* 10. Is there anything else you would like to let us know about your visit to The Zone? If you would like us to contact you about anything you have mentioned please leave the contact details you are happy for us to use below...

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