Heat Air User Feedback Questionnaire

Complete this survey for your free chance to win £250 towards a camping holiday.

Terms and Conditions:
This competition will run from 1st January 2021 – 17th December 2021. This competition is not open to Munster Simms Engineering Ltd (brand name Whale) employees or their families. This promotion is run by Munster Simms Engineering Ltd (brand name Whale) and is not sponsored, endorsed or administered by, or associated with any other organisation. No purchase necessary. Winners will be drawn by 23rd December 2021. The selection of winners will be supervised by an independent person. Prize winners will be contacted by phone/email. Prizes will be delivered within 28 days of the closing date. Whale is not responsible for any lost entries. Whale has the right to cancel, terminate or suspend this promotion in the event of any circumstances beyond its control or in the event of any technical difficulties, without any liability to any entrants, the prize winner or any third party. 

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* 1. Please enter your Heat Air Serial Number
(See data label to side of heater. All serial numbers start with 'SL')

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* 2. Vehicle Type:

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* 3. Van Make, Model & Year:

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* 4. Is your vehicle fitted with the:

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* 5. Do you find Heat Air & the control panel easy to use?

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* 6. Are you satisfied with the various heat up times?

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* 7. Are you satisfied with the range of settings available?

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* 8. Once the heater has reached its target temperature, how comfortable do you find the van?
Please rate from 1 to 10 (with 1 star being least comfortable and 10 stars being most comfortable).

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* 9. How effective do you find the ‘Night Mode’ setting?
Please rate from 1 to 10 (with 1 star being least effective and 10 stars being most effective).

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* 10. How useful do you find the high electric setting of Heat Air?
Please rate from 1 to 10 (with 1 star being least useful and 10 stars being most useful).

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* 11. In general how satisfied are you with the Heat Air heating system?
Please rate from 1 to 10 (with 1 star being least satisfied and 10 stars being most satisfied).

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* 12. Which heating system did you previously use, and how does Heat Air compare to this?

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* 13. Heat Air is fitted underfloor, creating more internal space. How important is this space and what do you use it for?
Please rate from 1 to 10 (with 1 star being not important and 10 stars being very important).

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* 14. How likely would you be to recommend the Heat Air system?
Please rate from 1 to 10 (with 1 star being least likely and 10 stars being most likely).

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* 15. Do you have any suggestions for further improvements to our Heat Air heating system?

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* 16. Are you staying mainly on:

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* 17. If you answered fully serviced pitches for question 16, are you using mainly gas, electric or a combination gas & electric?

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* 18. Please fill in your details below:

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* 19. Are you happy for a member of our customer service team to contact you to find out more about your experience of Heat Air?

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* 20. If you would like to join our mailing list to hear more about Whale products and services including our competitions, please tick the checkbox below.

Please note that you can contact us to unsubscribe at any time. Our privacy policy can be found at www.whalepumps.com

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