Innovation Hub - Feedback

Initial Feedback Survey

We are keen to receive constructive feedback on the Innovation Hub so that we can improve the user experience for innovative businesses seeking support.

We have developed a short set of questions to help us to define the next iteration of the product.

The survey should take no longer than 5 minutes to complete.

Thank you for your valued feedback and support.

The Innovation Hub Team

GDPR rules
In submitting this online survey, I understand that Innovate UK’s GDPR policies apply:
* The information that I have supplied will be stored by Innovate UK and shared with other government organisations on an anonymous basis.
* Innovate UK will not pass on your contact details to a third party.
* Innovate UK will hold this data until December 2023.

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* 1. Please tell us your name

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* 2. What is your email address?

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* 3. Have you previously used the Innovation Hub?

I have never used the Innovation Hub

I have used the Innovation Hub

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* 4. What best describes you?

A partner organisation

A business seeking funding and support for innovation

An Innovate UK employee

Other (please specify)

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* 5. How did you hear about the Innovation Hub?

Friend or colleague

Public sector organisation

Google search

Social media

Press release

None of the above

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* 6. Overall, what was your impression of the Innovation Hub website?

Not very happy

Extremely happy

Not very happy

Extremely happy

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* 7. What did you like most about the Innovation Hub website? (Please be as specific as you can.)

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* 8. Which aspects of the Innovation Hub website should we change to enhance your experience? (We appreciate your honest feedback.)

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* 9. Did you notice any functionality issues on the Innovation Hub website that did not work as expected? (Please provide details.)

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* 10. How easy was it to filter search results?

Very easy

Very difficult

Very easy

Very difficult

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* 11. How clear was the description of the cards?

Not very clear

Extremely clear

Not very clear

Extremely clear

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* 12. Were there any government backed support offers missing? (If so, please provide the details.)

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* 13. What would you like to see included on the Innovation Hub in future? (Choose as many as you like.)

Collaboration tools for businesses

Content management system to allow government partners to provide content directly

Integration of the competitions process with the site

Better feedback / reporting capabilities

Integration of news items

Improved filters that go beyond support, events, guidance, funding

Extension to local and regional offers

Extension to non-government/payable services available to businesses

Other (please provide us with details)

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* 14. Do you have any further suggestions for improvement?

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* 15. How likely are you to recommend the Innovation Hub to a business that is seeking funding and support?

Very unlikely

Highly likely

Very unlikely

Highly likely