P1 & ELC Survey

Due to Covid-19 restrictions the Education Service operated an online registration process for both Primary 1 and Early Learning and Childcare (ELC) registrations for the first time. We need your feedback to determine how to manage this process for future online registrations. Feedback from this survey will be issued on the council website and via social media.

Please note that this survey is anonymous and no personal information is required. You should also avoid entering any personal information into free text fields. You can view our privacy policy here: Data Protection (argyll-bute.gov.uk)

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* 1. Did you use the online registration process for ELC registration, P1 registration or both ?

ELC Registration

P1 Registration

Both

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* 2. Where did you hear about the online registration process?

Local Paper

ELC Division

word of mouth

Council Social Media

Council Website

Other (Please Specify)

Other (please specify)

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* 3. Overall how would you rate the online registration process ?

1 - Easy

10 - Difficult

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Please explain why you gave the answer above

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* 5. What did you most like about the online process ?

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* 6. What, if anything, did you dislike about the online registration process?

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* 7. If you have previously registered a child for P1/ELC at a school using paper registration forms, did you find the online registration process easier?

Yes

Not registered a child before

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* 8. If you answered no to question 7, please tell us why

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* 9. Did you receive all the information you needed prior to registering your child online?

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* 10. If you answered no to Q9, what further information did you require?

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* 11. Is there anything you would change about the process?

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* 12. Do you feel we should have asked for any other information about your child on the online registration form?

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* 13. If you needed to contact the Council about your online registration, were you satisfied with the response you received?

Yes

Not Applicable

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* 14. If you answered no to Q13 please tell us why

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* 15. Is there anything we can do to improve our online registration process?

Thank you for taking part in this survey. If you want to contact us about this survey please email seemis@argyll-bute.gov.uk