Patch management Behavior Survey

The role of patch management is changing in the current IT landscape.
With the number of endpoints increasing, more devices, BYOD, cloud operations with the extend that some organisations don't even have clear visibility of what is happening on their network, security and patching is more important than ever.
We are keen to find out how patch management and operational security can improve.
Your responses will off course be kept confidential.

Question Title

* 1. What is your responsibility in your organisation?

Smooth operation of your IT systems?

Security

Other (please specify)

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* 2. What is the size of your organisation? i.e. how many endpoints are you responsible for?

1-250

250-500

500-1000

1000-2500

2500-5000

5000-10000

10000-25000

25000-50000

50000-100000

100000+

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* 3. What Platforms/OS's does your organisation use?

Windows

Linux

MacOS

Unix

Android

IOS

Other (please specify)

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* 4. What kind of patches do you normally apply?

OS critical patches

OS minor patches

Application critical updates

Application minor updates

Middleware critical patches

Middleware minor patches

OS upgrades

Other (please specify)

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* 5. How often do you patch your endpoints?

Never

Once a year

Once a quarter

Once a month

Once a week

Once a day

Only when critical patches are released

Only when forced to do so

Other (please specify)

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* 6. What is/are the biggest pain(s) point in patch management?

It takes too much time/effort to apply patches to all machines

I lack time to do patching at all

There is no patching policy/strategy in my organisation

Testing the effects of patches takes too much time/effort

Patches are too big

I can't afford the downtime in my systems

Patching is not important since we have other measures (anti virus/firewall etc)

I have no visibility of what machines are on my network and what status they are in

Patches cause more problems than they fix

My network can't handle the load of patch distribution

Many of the endpoints on my network are not managed (for example BYO devices)

The security team keeps harassing me that my devices are vulnerable due to lack of patching

Other (please specify)

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* 7. How can we make patching more easy?

More visibility in what endpoints we have

More visibility in what is happening on our endpoints

Easier process of deploying patches to all machines with less effort

Automated testing and deployment of patches

Outsource patch management to a 3rd party

Other (please specify)

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* 8. Would you consider cloud based patch management solutions?

Yes, we prefer a cloud/SaaS model

No, we have to have an on-Prem solution

Either on-Prem or cloud is OK

Other (please specify)

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* 9. Do you have any concerns, complaints or suggestions regarding current products on the market? If you would like a copy of the results of this survey, please leave your email so we can contact you.