Landlords: disrepair in private rented sector

Landlord survey - Citizens Advice

This survey is for private landlords.

Citizens Advice is conducting research looking into disrepair and dispute resolution in the private rented sector. As one part of the research, we are gathering the opinions of private landlords.

This short survey looks at what landlords think would help them to solve disputes with their tenants over repairs. Thank you for your time.

Question Title

* 1. When solving a formal dispute about disrepair, how important are the following?

	Very important	Quite important	Not very important	Not at all important	No opinion
Maintaining a good relationship with tenant	Maintaining a good relationship with tenant Very important	Maintaining a good relationship with tenant Quite important	Maintaining a good relationship with tenant Not very important	Maintaining a good relationship with tenant Not at all important	Maintaining a good relationship with tenant No opinion
Quick resolution	Quick resolution Very important	Quick resolution Quite important	Quick resolution Not very important	Quick resolution Not at all important	Quick resolution No opinion
Simple process	Simple process Very important	Simple process Quite important	Simple process Not very important	Simple process Not at all important	Simple process No opinion
Not being time-consuming	Not being time-consuming Very important	Not being time-consuming Quite important	Not being time-consuming Not very important	Not being time-consuming Not at all important	Not being time-consuming No opinion
Low cost	Low cost Very important	Low cost Quite important	Low cost Not very important	Low cost Not at all important	Low cost No opinion

Question Title

* 2. Which do you think is the most important?

Maintaining a good relationship with tenant

Quick resolution

Simple process

Not being time-consuming

Low cost

Other (please specify)