THH website survey 2021

Help us with feedback on our new website

Tower Hamlet Homes - Fill in our survey and you could win £100 of shopping vouchers!

Question Title

* 1. Thinking about your most recent contact with Tower Hamlets Homes, did you do this:

In person

Over the phone

In writing

By email

Using our website

By text

Using social media

Question Title

* 2. Thinking about your last visit to our website, how easy did you find it to use?

Very Difficult

Very Easy

Very Difficult

Very Easy

Question Title

* 3. Overall how satisfied are you with our website ?

Very Dissatisfied

Very Satisfied

Very Dissatisfied

Very Satisfied

Question Title

* 4. What was the purpose of your web visit? (click all that apply)

Pay Rent

Pay Service charge

Find Parking information

Reporting a repair

Find ways to get involved

Find community events

Find neighbourhood information

Reporting Anti-social behaviour

Read news stories

Read advice

Find information about us and board

Other (please specify)

Question Title

* 5. What is the most important area of the website for you? (Please click all that apply)

My THH

Repairs

Tenants

Leaseholder

Major Works

My Neighbourhood

My home

About us

Support Information

News

Other (please specify)

Question Title

* 6. What improvements could you suggest for the website?

Question Title

* 7. Please leave your contact details if you want to be entered into draw.

Name

Email Address

Phone Number