The Patients Association is conducting a report into the negative effects of rationing on the patient experience. Unprecedented financial pressures on the NHS mean it is inevitable that some NHS organisations will be forced to restrict access to certain services or dilute quality of care as they seek to cut their spending budgets. As a result, the NHS is having to ration access to more and more types of care in order to try to balance its books, even when doing so includes treatments with high success rates and has a negative effect on patients.  

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* 1. Are you aware of what is meant by the term 'rationing' ?

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* 2. How have you been made aware of the term rationing?

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* 3. Did you know or believe that you were entitled to treatment?

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* 4. Were you refused treatment or given limited options to the treatment available?

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* 5. What kind of treatment were you unable to gain access to?

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* 6. Can you give more precise details of the services that you could not gain access to?

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* 7. Who communicated this decision to you?

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* 8. How was this decision communicated to you? Were you satisfied with this decision?

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* 9. Have any requirements been asked of you in order for you to access treatment? For example, this could be being told to lose weight or quit smoking

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* 10. Did you attempt to change the decision? If so, how?

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