Milton Keynes MPs Commuter Survey for the West Coast Partnership rail franchise 2017

* 1. Please choose from the following options how you would rate the overall customer experience on your commute on the West Coast Mainline either for work or leisure.

* 2. What aspect(s) of the Virgin services do you think work well?

* 3. How often do you use Virgin Trains?

* 4. What is your biggest concern or complaint with the current operator?

* 5. What would you like to see improved on your journey?

* 6. Are there any particular Virgin services currently stopping at Milton Keynes that you would like to see protected?

* 7. What do you believe the future train operator could do to improve and modernise the ticketing experience for customers?

* 8. Are you satisfied with the current frequency of Virgin services to the following destination: AM Peak services to Euston and return evening Peak, Birmingham/Wolverhampton, Liverpool, Manchester, Preston/Lancaster/Carlisle, Glasgow/Edinburgh, Chester/North Wales, Late evening (after 2130) return from Euston.

* 9. Are you satisfied with the range of intercity destinations (e.g. Manchester and Birmingham) which are directly served by trains calling at MKC? If no, please state which other destinations you would liked to see served.

* 10. Would you like to raise any other general thoughts about the West Coast Mainline and MKC?

T