Introduction

Thanks to the investment and involvement from our levy payers, we’re creating a better Bristol: one that’s more caring, more welcoming, safer, cleaner, wonderfully diverse, and better promoted.

Our guiding principles are to offer strong and effective governance, to have clear accountability, to give our levy payers value for money and to be responsive to our levy payer’s needs.

As we prepare for our second term, the delivery of our operations stays consistent as we plan to assume a more strategic role developing our objectives. However, we need to understand from businesses where your priorities are and what support you need during this post pandemic recovery period.

To ensure that we are acting in the best interests of our businesses, please take the time to consider the questions in this survey and provide feedback on our current operations and future vision.

The closing date for this initial consultation is Monday 6th June 5pm.

Thank you for your input.

All our projects and initiatives to date have been focused around four core themes: Improving the safety, improving the welcome, acting in best interests and promoting success, the following questions are organised to reflect the same logic. 

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* 1. Please indicate your view on the importance of these initiatives to improve the safety of our city centre.

  Important Not relevant to my business Not important Unaware of this initiative 
Our Streetwise Intervention Officer which is dedicated to helping levy paying businesses address the street-based antisocial behaviour (ASB) affecting them.
Free radios provided to levy paying businesses delivering improved connectivity and safety for all those in the city at night, linking more levy payers with each other, the police, and the city council’s Operations Centre.
DiSC (Database & intranet for Safer Communities), a secure platform for our members to report incidents, raise instant alerts and share intelligence.
The Purple Flag accreditation is supported by the BID which the city centre has now held for more than a decade. This international award celebrates the safety and diversity of our night-time economy and offers reassurance to those planning a night out.
The Street Pastors are a team of trained volunteers, funded by Bristol City Centre BID, supporting night-time leisure and hospitality businesses by providing a helpful and reassuring on-street presence, offering practical assistance to those who become vulnerable during the night.
Business Crime Reduction Partnership is an effective network for tackling the specific crime types that affect our businesses, such as retail crime and antisocial behaviour.
Our Water Safety campaign highlights the dangers of the harbour water with 30+ impactful signs installed; these are maintained across the city centre.
Our Drink Spiking awareness campaign supports businesses and victims over 200 venues are engaged in the project which has also influenced national police policy.
Anti-sexual harassment training to support night-time economy workers and venues in dealing with incidences of sexual harassment, with a focus on the safety of women at night.

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* 2. Please suggest other initiatives that you think would improve the safety of our city centre by day and night in 2022-2027.

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* 3. Please indicate your view on the importance of these initiatives to improve the welcome

  Important Not relevant to my business Not important Unaware of this initiative 
Our rapid response Street Cleansing Team which operates seven days a week acting on levy payer requests, their service includes deep cleaning pavements, doorways, and business frontages raising cleanliness standards across the BID area.
Greening projects have seen over 30 planters across the BID area hosted by businesses.
Christmas Light display across the city centre including Queens Road, Park Street, College Green, Old City, King Street, and Narrow Quay all illuminated beneath festoon lighting featuring more than 25,000 LEDs.
Bristol Light Festival 2020 & 2022 brought playful, immersive, and colourful artworks to illuminate Bristol, creating a city-wide event that encouraged visitors to support businesses whilst enjoying the free festival.
Festive Events including Christmas Adventures 2021 & 2022 formed our festive arts project, putting the spotlight on iconic locations within the BID area, illuminating joyful Christmas lyrics and encouraging visitors to explore the city and support businesses along the way.
TAP For Bristol, our contactless donation scheme, provides funding for our unique homelessness prevention and emergency support initiative, it has raised over £65,000 in two years.
Graffiti and tagging removals of more than 100 graffiti tags per month from business doors, walls, windows, and street furniture.

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* 4. Please suggest other initiatives that you think would improve the welcome to the city centre area in 2022-2027.

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* 5. Please indicate your view on the importance of these promotional activities

  Important Not relevant to my business Not important Unaware of this initiative
Positioning Bristol City Centre as an attractive and safe place to work, live and play using our digital marketing reach of 23,800 across owned social media and email channels.
Christmas place marketing campaigns reaching 704,000 via social media
Regional and national media coverage included 500 items of broadcast and print coverage via BBC, ITV, The Guardian, Heart FM, The Telegraph, The Daily Mail.
360 Photography project achieved 2 million views of levy paying businesses on Google Maps.
Attracting new audiences to the city centre with diverse events including Bristol Light Festival, Christmas Adventures, Hearts in Parks, Love Songs to the City.
COVID Recovery campaigns with international PR reach of 200 million
Bristol Together covid recovery campaign with international reach of 200 million
Love Bristol economic recovery campaign supported businesses in year two of the pandemic, with 100 million reach.

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* 6. What other initiatives promoting Bristol City Centre and its businesses would you like to see introduced by us in 2022-2077?

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* 7. Please indicate your view on the importance of these initiatives to act in the best interests of levy payers

  Important Not relevant to my business  Not important Unaware of this initiative 
Business engagement of more than 35,000 hours providing support and advice on both local and national issues. 
Waste management scheme to provide Bristol City Centre BID’s preferential rates for levy payers with Veolia providing savings of 40%.
Movement and Insights data provides quarterly updates on spend in the area by business sector as well as daily demographic insights on those using the city centre.  This data supports and informs strategic decision making and is fed into relevant stakeholder meetings.
COVID-19 Hub provided a critical source of advice and support for levy payers, responding to hundreds of requests for support. This covered anything from government restrictions and grants to outdoor trading licences and the roadmap to reopening.
Business and economic recovery initiatives supported recovery of the city, including Bristol Together and Love Bristol – which delivered Hearts in Parks, Follow your Heart Trails and Love Songs to the City, each marking the staged roadmap to reopening. The campaigns reached hundreds of millions of people whilst demonstrating that Bristol was a safe and welcoming city.
Additional investment of £500,000 in addition to the BID levy was achieved.

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* 8. What kind of support could the BID provide your business over the next 5 years?

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* 9. Are there any other initiatives you’d like the BID to consider?

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* 10. Contact details

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* 11. If you are the primary contact for your business, please specify below. If you are not the primary contact, please provide their contact details

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* 12. The voter in the BID renewal ballot is usually the owner, a general manager, decision maker or ratepayer or board of directors in organisation.  If you are the voter, please specify below. It you are not the voter, please provide their details.

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* 13. How satisfied have you been with the BID?

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* 14. Do you think the BID offers a good value for money?

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* 15. Will you vote in favour of the BID in September 2022?

Thank you for completing the survey

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