University Health Practice End of Year Patient Satisfaction Survey

Thank you for taking the time to complete our survey

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* 1. Do you feel you have received excellent care at the practice?

Yes

No

If no please can you specify

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* 2. Do you feel anything could be improved ?

Yes

No

If yes please can you specify

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* 3. Are we easy to find ?

Yes

No

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* 4. Are our opening hours convenient to you ?

Yes

No

If no , what hours would you prefer?

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* 5. Have you had to access our services at the Practice ?

Yes

No

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* 6. Do you feel you are treated with dignity and respect when you visit us ?

Yes

No

Not applicable

If no , why do you feel this way ?

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* 7. How easy is it to get through to the practice via the telephone ?

Very Easy

Easy

Neither easy or difficult

Difficult

Very difficult

Not applicable

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* 8. Were the reception staff friendly and helpful ?

Yes

No

If no , what could we improve on ?

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* 9. Is there anything you feel we are especially good at as a Practice ?

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* 10. Is there anything you feel we could improve to make the Practice better for you ?

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* 11. How likely are you to recommend our GP Practice to your friends and family if they needed simialr care or treatment ?

Very likely

Likely

Neither likely or unlikely

Unlikely

Very unlikely