Spelthorne Borough Council
Business Survey

This questionnaire is for businesses based in Spelthorne

There will be 2 draw prizes for entries to this survey

by or on behalf of businesses.
1st prize Amazon Dot (3rd Gen) - 2nd prize Bluetooth Speaker

Closes 17th January 2020

This questionnaire is only for businesses situated within the Borough.

We are dedicated to enhancing Spelthorne as a preferred destination for businesses to set up businesses and existing ones to flourish. It would be immensely helpful for us to get an understanding of how businesses in and around Spelthorne are doing, what their thoughts are about now and the future, and help refresh the economic strategy.

Please help us to help you by filling out this survey which will help us make decisions of what is needed next and what isn't working so we can improve the economic opportunities available in this great borough.

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* 1. In what area/ town is your business located?

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* 2. How old is your business?

Less than 2 years

2-3 years

4-9 years

10 years+

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* 3. Which of the following business categories best describes your business?

Accommodation & Food Services

Arts Entertainment Recreation & other

Business Administration & Support Services

Agriculture Forestry & Fishing

Construction

Education

Finance & Insurance

Information & Communication

Motor Trade

Production

Professional Scientific Technical

Property

Public / Voluntary Services

Retail

Services

Transport & Storage (inc postal)

Wholesale

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* 4.

How many people does your business employ?

Sole Trader

1 to 10

11 to 49

50 to 249

250+

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* 5. Approximately what percentage of your employees live in Spelthorne?

100%

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. How has the period leading up to Brexit affected your business?

Negatively

No Impact

Positively

Any comments you would like to make?

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* 7. How would a ‘No Deal’ Brexit affect your business?

Negatively

No Impact

Positively

Any comments you would like to make?

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* 8. How has your business changed in recent years.(pick all relevant)

	Last 12 months	Last 5 years	5 years+
Increased turnover	Increased turnover Last 12 months	Increased turnover Last 5 years	Increased turnover 5 years+
Decreased turnover	Decreased turnover Last 12 months	Decreased turnover Last 5 years	Decreased turnover 5 years+
More staff	More staff Last 12 months	More staff Last 5 years	More staff 5 years+
Less staff	Less staff Last 12 months	Less staff Last 5 years	Less staff 5 years+
More floor-space	More floor-space Last 12 months	More floor-space Last 5 years	More floor-space 5 years+
Less floor-space	Less floor-space Last 12 months	Less floor-space Last 5 years	Less floor-space 5 years+
New products	New products Last 12 months	New products Last 5 years	New products 5 years+
Additional premises	Additional premises Last 12 months	Additional premises Last 5 years	Additional premises 5 years+
Increased productivity	Increased productivity Last 12 months	Increased productivity Last 5 years	Increased productivity 5 years+
Decreased productivity	Decreased productivity Last 12 months	Decreased productivity Last 5 years	Decreased productivity 5 years+

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* 9. When do you expect it to change in the future? (pick all relevant)

	next 12 months	Within the next 5 years	In the longer term (5-15 years)
Increased turnover	Increased turnover next 12 months	Increased turnover Within the next 5 years	Increased turnover In the longer term (5-15 years)
Decreased turnover	Decreased turnover next 12 months	Decreased turnover Within the next 5 years	Decreased turnover In the longer term (5-15 years)
More staff	More staff next 12 months	More staff Within the next 5 years	More staff In the longer term (5-15 years)
Less staff	Less staff next 12 months	Less staff Within the next 5 years	Less staff In the longer term (5-15 years)
More floor-space	More floor-space next 12 months	More floor-space Within the next 5 years	More floor-space In the longer term (5-15 years)
Less floor-space	Less floor-space next 12 months	Less floor-space Within the next 5 years	Less floor-space In the longer term (5-15 years)
New products	New products next 12 months	New products Within the next 5 years	New products In the longer term (5-15 years)
Additional premises	Additional premises next 12 months	Additional premises Within the next 5 years	Additional premises In the longer term (5-15 years)
Increased productivity	Increased productivity next 12 months	Increased productivity Within the next 5 years	Increased productivity In the longer term (5-15 years)
Decreased productivity	Decreased productivity next 12 months	Decreased productivity Within the next 5 years	Decreased productivity In the longer term (5-15 years)

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* 10. Are you considering relocating your business for any of the following reasons? (pick all relevant)

Larger premises

Smaller premises

To be nearer similar businesses / suppliers

More modern premises

Better local services (eg: shopping/leisure)

To be nearer customers

More accessible premises

Better schools

Better quality environment

Lower house prices

Other (please specify)

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* 11. Are you aware of Spelthorne Borough Council's free Commercial Property Search Service?

Yes

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* 12. Over the next 2 years do you expect to take on new staff?

Definitely

Very Likely

Possibly

Unlikely

Don't Know

Expect to reduce staff numbers

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* 13. Will these jobs be (please choose more than 1 option if applicable)

Part Time

Full Time

Temporary

Permanent

Apprentice / Trainee

n/a

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* 14. Have you experienced any difficulties in recruiting local people with the right qualifications / experience / work readiness?

Yes (answer next question)

No (skip next question)

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* 15. What are the shortfalls in qualifications / experience / work readiness?

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* 16. Does your business Export to Overseas Markets?

Yes

Not relevant to my business (skip next question)

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* 17. What support does your business require to increase exports?

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* 18. What support does your business need to begin exporting? If not applicable please move to next question

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* 19. Are you aware of the free advice available for businesses based within the EM3 area (includes Spelthorne) to start, grow or innovate your business? https://www.enterprisem3growthhub.co.uk/

Yes

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* 20. Would you like more information about any of the following finance opportunities? (Please select more than one option)

Start Up Loans

Samuel Wilson Loan Trust

Fredericks Foundation

Funding Circle

The FSE Group

Capitalise Business Support Ltd

None of the above

Please name any other business grants / funding service available to Business that you are aware of.

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* 21. Are you aware of the business support services available through the following partners? (Please select more than one option)

Department of Trade & Industry (DIT)

Surrey County Council

Surrey Chambers of Commerce

Enterprise M3

Department for Business Energy & Industrial Strategy

None of the above

Please name any other business support services available to businesses that you are aware of.

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* 22. Are you aware of the free networking & training opportunities available to your business through the Spelthorne Business Forum?

Yes

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* 23. What are the three most significant challenges currently facing your business in 2020?

Accommodation / Housing

Business / Buyer confidence

Business Rates

Competition

Exchange Rates

Finance

General Costs

Getting / Keeping Customers

Inflation

Interest Rates

Brexit

Planning Applications

Recruitment / training

Staff Skills / Work Readiness

Taxation

Other (please specify)

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* 24. What do regard as the three greatest advantages of being located in Spelthorne?

Business Base

Competition

Local Authority

Location

Planning Applications

Skills / Training

Transport

Workforce

Other (please specify)

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* 25. What do regard as the three main disadvantages of being located in Spelthorne?

Business Base

Competition

Local Authority

Location

Planning Applications

Skills / Training

Transport

Workforce

Other (please specify)

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* 26. Is there anything you feel that Spelthorne Borough Council could do to further help your business?

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* 27. Do you have any other feedback / suggestions?

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* 28. If you would like to be entered for the draw, please give your details below.

The winners of the draw will be published and by returning this form and electronically signing the document you give your consent.
Our privacy notice can be found here: https://www.spelthorne.gov.uk/article/18017/Privacy-Notice

Name

Company

City/Town

ZIP/Postal Code

Email Address

Phone Number

Spelthorne Borough Council Business Survey

This questionnaire is for businesses based in Spelthorne

Question Title

* 1. In what area/ town is your business located?

Question Title

* 2. How old is your business?

Question Title

* 3. Which of the following business categories best describes your business?

Question Title

* 4. How many people does your business employ?

Question Title

* 5. Approximately what percentage of your employees live in Spelthorne?

Question Title

* 6. How has the period leading up to Brexit affected your business?

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* 7. How would a ‘No Deal’ Brexit affect your business?

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* 8. How has your business changed in recent years.(pick all relevant)

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* 9. When do you expect it to change in the future? (pick all relevant)

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* 10. Are you considering relocating your business for any of the following reasons? (pick all relevant)

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* 11. Are you aware of Spelthorne Borough Council's free Commercial Property Search Service?

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* 12. Over the next 2 years do you expect to take on new staff?

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* 13. Will these jobs be (please choose more than 1 option if applicable)

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* 14. Have you experienced any difficulties in recruiting local people with the right qualifications / experience / work readiness?

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* 15. What are the shortfalls in qualifications / experience / work readiness?

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* 16. Does your business Export to Overseas Markets?

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* 17. What support does your business require to increase exports?

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* 18. What support does your business need to begin exporting? If not applicable please move to next question

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* 19. Are you aware of the free advice available for businesses based within the EM3 area (includes Spelthorne) to start, grow or innovate your business? https://www.enterprisem3growthhub.co.uk/

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* 20. Would you like more information about any of the following finance opportunities? (Please select more than one option)

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* 21. Are you aware of the business support services available through the following partners? (Please select more than one option)

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* 22. Are you aware of the free networking & training opportunities available to your business through the Spelthorne Business Forum?

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* 23. What are the three most significant challenges currently facing your business in 2020?

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* 24. What do regard as the three greatest advantages of being located in Spelthorne?

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* 25. What do regard as the three main disadvantages of being located in Spelthorne?

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* 26. Is there anything you feel that Spelthorne Borough Council could do to further help your business?

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* 27. Do you have any other feedback / suggestions?

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Spelthorne Borough Council
Business Survey

* 4.

How many people does your business employ?