Routes to Work Ltd aims to provide a quality service to all of our stakeholders.  We value feedback from our partners and stakeholders and use this information improve our service to residents of North Lanarkshire.  We would be grateful if you could complete the following questionnaire to help us make positive developments. 

Question Title

* 1. Which challenges, listed below, affects your clients?

Question Title

* 2. How often do you refer your clients to Routes to Work?

Question Title

* 3. What is your preferred method of referring clients?

Question Title

* 4. When did you last refer a client to Routes to Work?

Question Title

* 5. What was the waiting time for a client appointment?

Question Title

* 6. How easy was it to access our service?
Please rate on a scale of 1-5 (1 being very easy & 5 being very difficult)

Question Title

* 7. Have you received marketing material for the following? Please tick all that apply.

Question Title

* 8. When referring your clients to Routes to Work, which services would they be accessing?

Question Title

* 9. How helpful were our staff?
Please rate on a scale of 1-5 (1 being very helpful & 5 being very unhelpful)

Question Title

* 10. How satisfied were you that your expectations were met?
Please rate on a scale of 1-5 (1 being very satisfied & 5 being very dissatisfied)

Question Title

* 11. Which area(s) of North Lanarkshire does your organisation operate in?

Question Title

* 12. Would you like more information regarding the services that Routes to Work offer?

Question Title

* 13. Do you feel there are any areas of our service that we can improve?

Question Title

* 14. If you want us to contact you for anything further, please provide your contact information below:

T