Merlin Powder Characterisation Customer Feedback

Thank you for taking the time to fill in this survey.

To help us improve, we would like to ask you a few questions about your experience with us, so that we can make sure we are delivering the best service to our customers.

This survey should not take much longer than a couple of minutes to complete.

Question Title

* 1. Contact Information

Name

Company

Country

Email Address

Question Title

* 2. How did you hear about Merlin Powder Characterisation?

Existing Customers

Word of Mouth

Search Engine

Referral

Conference

Other (please specify)

Question Title

* 3. Why did you choose Merlin Powder Characterisation? (Select all that apply)

Price

Existing Relationship

Location

Recommendation

Availability

Other (please specify)

Question Title

* 4. What services did you purchase from Merlin Powder Characterisation?

Flow Testing

Heckel Testing

Density Testing

Adhesion Testing

Other (please specify)

Question Title

* 5. How would you rate our service?

	Very Dissatisfied	Dissatisfied	Neither Satisfied nor Dissatisfied	Satisfied	Very Satisfied
Quality of our Reports	Quality of our Reports Very Dissatisfied	Quality of our Reports Dissatisfied	Quality of our Reports Neither Satisfied nor Dissatisfied	Quality of our Reports Satisfied	Quality of our Reports Very Satisfied
Value for Money	Value for Money Very Dissatisfied	Value for Money Dissatisfied	Value for Money Neither Satisfied nor Dissatisfied	Value for Money Satisfied	Value for Money Very Satisfied
Response time	Response time Very Dissatisfied	Response time Dissatisfied	Response time Neither Satisfied nor Dissatisfied	Response time Satisfied	Response time Very Satisfied

Question Title

* 6. How closely did we follow your project timeline?

Extremely closely

Very closely

Somewhat closely

Not so closely

Not at all closely

Question Title

* 7. How likely are you to want our services again?

Very Unlikely

Unlikely

Neither Likely nor unlikely

Likely

Very likely

Very Unlikely

Unlikely

Neither Likely nor unlikely

Likely

Very likely

Question Title

* 8. Overall, how would you rate our services?

Poor

Below Average

Average

Above Average

Excellent

Poor

Below Average

Average

Above Average

Excellent

Question Title

* 9. Could you describe your recent experience with Merlin Powder Characterisation?

Question Title

* 10. How likely are you to recommend our services to a friend or colleague?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Question Title

* 11. Can we use your experiences on our website and social media?

Yes

Yes but no company name

Merlin Powder Characterisation Customer Feedback

Thank you for taking the time to fill in this survey.

Question Title

* 1. Contact Information

Question Title

* 2. How did you hear about Merlin Powder Characterisation?

Question Title

* 3. Why did you choose Merlin Powder Characterisation? (Select all that apply)

Question Title

* 4. What services did you purchase from Merlin Powder Characterisation?

Question Title

* 5. How would you rate our service?

Question Title

* 6. How closely did we follow your project timeline?

Question Title

* 7. How likely are you to want our services again?

Question Title

* 8. Overall, how would you rate our services?

Question Title

* 9. Could you describe your recent experience with Merlin Powder Characterisation?

Question Title

* 10. How likely are you to recommend our services to a friend or colleague?

Question Title

* 11. Can we use your experiences on our website and social media?

Question Title

* 12. Are there any other comments, suggestions or concerns that will enable us to improve our services?