Hughes Service & Support Survey

The service department at Hughes want to ensure you receive best in class servicing, repair and support. As you currently have your safety showers and eye wash equipment serviced by us we'd love to hear from you. Based on your feedback we aim to improve your Hughes experience and will be implementing a number of changes over the next 12 months.

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An annual health & safety compliance audit and advice	An annual health & safety compliance audit and advice 1	An annual health & safety compliance audit and advice 2	An annual health & safety compliance audit and advice 3	An annual health & safety compliance audit and advice 4	An annual health & safety compliance audit and advice 5	An annual health & safety compliance audit and advice 6	An annual health & safety compliance audit and advice 7	An annual health & safety compliance audit and advice 8	An annual health & safety compliance audit and advice 9	An annual health & safety compliance audit and advice 10
Preferential price for spare parts	Preferential price for spare parts 1	Preferential price for spare parts 2	Preferential price for spare parts 3	Preferential price for spare parts 4	Preferential price for spare parts 5	Preferential price for spare parts 6	Preferential price for spare parts 7	Preferential price for spare parts 8	Preferential price for spare parts 9	Preferential price for spare parts 10
Installation and commissioning of new units	Installation and commissioning of new units 1	Installation and commissioning of new units 2	Installation and commissioning of new units 3	Installation and commissioning of new units 4	Installation and commissioning of new units 5	Installation and commissioning of new units 6	Installation and commissioning of new units 7	Installation and commissioning of new units 8	Installation and commissioning of new units 9	Installation and commissioning of new units 10
Reduced paperwork with a single PO	Reduced paperwork with a single PO 1	Reduced paperwork with a single PO 2	Reduced paperwork with a single PO 3	Reduced paperwork with a single PO 4	Reduced paperwork with a single PO 5	Reduced paperwork with a single PO 6	Reduced paperwork with a single PO 7	Reduced paperwork with a single PO 8	Reduced paperwork with a single PO 9	Reduced paperwork with a single PO 10
Discounted on-site Legionella testing of safety showers	Discounted on-site Legionella testing of safety showers 1	Discounted on-site Legionella testing of safety showers 2	Discounted on-site Legionella testing of safety showers 3	Discounted on-site Legionella testing of safety showers 4	Discounted on-site Legionella testing of safety showers 5	Discounted on-site Legionella testing of safety showers 6	Discounted on-site Legionella testing of safety showers 7	Discounted on-site Legionella testing of safety showers 8	Discounted on-site Legionella testing of safety showers 9	Discounted on-site Legionella testing of safety showers 10
Provision of a hire unit if your safety showers are under repair	Provision of a hire unit if your safety showers are under repair 1	Provision of a hire unit if your safety showers are under repair 2	Provision of a hire unit if your safety showers are under repair 3	Provision of a hire unit if your safety showers are under repair 4	Provision of a hire unit if your safety showers are under repair 5	Provision of a hire unit if your safety showers are under repair 6	Provision of a hire unit if your safety showers are under repair 7	Provision of a hire unit if your safety showers are under repair 8	Provision of a hire unit if your safety showers are under repair 9	Provision of a hire unit if your safety showers are under repair 10
Discount on future purchases	Discount on future purchases 1	Discount on future purchases 2	Discount on future purchases 3	Discount on future purchases 4	Discount on future purchases 5	Discount on future purchases 6	Discount on future purchases 7	Discount on future purchases 8	Discount on future purchases 9	Discount on future purchases 10
A dedicated service engineer for each site service visit	A dedicated service engineer for each site service visit 1	A dedicated service engineer for each site service visit 2	A dedicated service engineer for each site service visit 3	A dedicated service engineer for each site service visit 4	A dedicated service engineer for each site service visit 5	A dedicated service engineer for each site service visit 6	A dedicated service engineer for each site service visit 7	A dedicated service engineer for each site service visit 8	A dedicated service engineer for each site service visit 9	A dedicated service engineer for each site service visit 10
Servicing of non-Hughes safety showers and eye washes	Servicing of non-Hughes safety showers and eye washes 1	Servicing of non-Hughes safety showers and eye washes 2	Servicing of non-Hughes safety showers and eye washes 3	Servicing of non-Hughes safety showers and eye washes 4	Servicing of non-Hughes safety showers and eye washes 5	Servicing of non-Hughes safety showers and eye washes 6	Servicing of non-Hughes safety showers and eye washes 7	Servicing of non-Hughes safety showers and eye washes 8	Servicing of non-Hughes safety showers and eye washes 9	Servicing of non-Hughes safety showers and eye washes 10

An annual health & safety compliance audit and advice

An annual health & safety compliance audit and advice 1

An annual health & safety compliance audit and advice 2

An annual health & safety compliance audit and advice 3

An annual health & safety compliance audit and advice 4

An annual health & safety compliance audit and advice 5

An annual health & safety compliance audit and advice 6

An annual health & safety compliance audit and advice 7

An annual health & safety compliance audit and advice 8

An annual health & safety compliance audit and advice 9

An annual health & safety compliance audit and advice 10

Preferential price for spare parts

Preferential price for spare parts 1

Preferential price for spare parts 2

Preferential price for spare parts 3

Preferential price for spare parts 4

Preferential price for spare parts 5

Preferential price for spare parts 6

Preferential price for spare parts 7

Preferential price for spare parts 8

Preferential price for spare parts 9

Preferential price for spare parts 10

Installation and commissioning of new units

Installation and commissioning of new units 1

Installation and commissioning of new units 2

Installation and commissioning of new units 3

Installation and commissioning of new units 4

Installation and commissioning of new units 5

Installation and commissioning of new units 6

Installation and commissioning of new units 7

Installation and commissioning of new units 8

Installation and commissioning of new units 9

Installation and commissioning of new units 10

Reduced paperwork with a single PO

Reduced paperwork with a single PO 1

Reduced paperwork with a single PO 2

Reduced paperwork with a single PO 3

Reduced paperwork with a single PO 4

Reduced paperwork with a single PO 5

Reduced paperwork with a single PO 6

Reduced paperwork with a single PO 7

Reduced paperwork with a single PO 8

Reduced paperwork with a single PO 9

Reduced paperwork with a single PO 10

Discounted on-site Legionella testing of safety showers

Discounted on-site Legionella testing of safety showers 1

Discounted on-site Legionella testing of safety showers 2

Discounted on-site Legionella testing of safety showers 3

Discounted on-site Legionella testing of safety showers 4

Discounted on-site Legionella testing of safety showers 5

Discounted on-site Legionella testing of safety showers 6

Discounted on-site Legionella testing of safety showers 7

Discounted on-site Legionella testing of safety showers 8

Discounted on-site Legionella testing of safety showers 9

Discounted on-site Legionella testing of safety showers 10

Provision of a hire unit if your safety showers are under repair

Provision of a hire unit if your safety showers are under repair 1

Provision of a hire unit if your safety showers are under repair 2

Provision of a hire unit if your safety showers are under repair 3

Provision of a hire unit if your safety showers are under repair 4

Provision of a hire unit if your safety showers are under repair 5

Provision of a hire unit if your safety showers are under repair 6

Provision of a hire unit if your safety showers are under repair 7

Provision of a hire unit if your safety showers are under repair 8

Provision of a hire unit if your safety showers are under repair 9

Provision of a hire unit if your safety showers are under repair 10

Discount on future purchases

Discount on future purchases 1

Discount on future purchases 2

Discount on future purchases 3

Discount on future purchases 4

Discount on future purchases 5

Discount on future purchases 6

Discount on future purchases 7

Discount on future purchases 8

Discount on future purchases 9

Discount on future purchases 10

A dedicated service engineer for each site service visit

A dedicated service engineer for each site service visit 1

A dedicated service engineer for each site service visit 2

A dedicated service engineer for each site service visit 3

A dedicated service engineer for each site service visit 4

A dedicated service engineer for each site service visit 5

A dedicated service engineer for each site service visit 6

A dedicated service engineer for each site service visit 7

A dedicated service engineer for each site service visit 8

A dedicated service engineer for each site service visit 9

A dedicated service engineer for each site service visit 10

Servicing of non-Hughes safety showers and eye washes

Servicing of non-Hughes safety showers and eye washes 1

Servicing of non-Hughes safety showers and eye washes 2

Servicing of non-Hughes safety showers and eye washes 3

Servicing of non-Hughes safety showers and eye washes 4

Servicing of non-Hughes safety showers and eye washes 5

Servicing of non-Hughes safety showers and eye washes 6

Servicing of non-Hughes safety showers and eye washes 7

Servicing of non-Hughes safety showers and eye washes 8

Servicing of non-Hughes safety showers and eye washes 9

Servicing of non-Hughes safety showers and eye washes 10

	1 - Not likely to recommend	2	3	4	5	6	7	8	9	10 - Extremely likely to recommend
Please select:	Please select: 1 - Not likely to recommend	Please select: 2	Please select: 3	Please select: 4	Please select: 5	Please select: 6	Please select: 7	Please select: 8	Please select: 9	Please select: 10 - Extremely likely to recommend

1 - Not likely to recommend

10 - Extremely likely to recommend

Please select:

Please select: 1 - Not likely to recommend

Please select: 2

Please select: 3

Please select: 4

Please select: 5

Please select: 6

Please select: 7

Please select: 8

Please select: 9

Please select: 10 - Extremely likely to recommend

Hughes Service & Support

We'd love to hear from you, please complete this short survey.

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* 1. How satisfied are you with the current service offering from Hughes Safety Showers?

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* 2. Please provide further feedback regarding your response to question 1.

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* 3. Hughes want to provide the highest level of service for your safety showers and eye/face washes. As we begin to develop our new service contract levels we want to understand what is important to you. Please rate the following where 1 is unimportant and 10 is extremely important.

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* 4. How likely are you to recommend a Hughes service to a colleague or friend in a similar industry? Please use the scale below where 1 is not likely to recommend and 10 is extremely likely to recommend.

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* 5. Are you aware of the upcoming updates to the BS EN15154 standard for safety showers and eye washes?

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* 6. Please use the space below to provide any further feedback or suggestions as to how we can improve service in the future.

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* 7. If you would like to be entered into the free prize draw to win 1 of 5 Amazon gift vouchers please provide your name, company and email address!